Lexus of Mobile
Mobile, AL
Filter Reviews by Keyword
By Type
Showing 212 reviews
Great Experience Great experience. Matt was very informative and accommodating. No pressure but very helpful and answered all our questions and understood what we were Great experience. Matt was very informative and accommodating. No pressure but very helpful and answered all our questions and understood what we were looking for. We will definitely use Matt and this dealership again. Jason was very helpful. He was very knowledgeable about the vehicle and spent a lot of time with us explaining all the gadgets etc. We love our new Lexus! More
purchase of my first lexus My experience at your dealership was outstanding. I will recommend your dealership to my friends and co-workers in the future. I felt important and e My experience at your dealership was outstanding. I will recommend your dealership to my friends and co-workers in the future. I felt important and everyone seemed to be aware of my needs. From the general manager , salesman to finance officer, I was treated like an important customer. Craig, Cedric and Lauren may me feel at home and made me feel as though my business was appreciated. Cedric was outstanding and went out of his way to meet my needs. Thank you for an outstanding business transaction . I love my new Lexus! I've received so many compliments on the vehicle. More
Rewarding experience! The first time I walked into Lexus of Mobile, I was casually greeted by Darryl Williams. At the time, I was not interested in purchasing a car but ins The first time I walked into Lexus of Mobile, I was casually greeted by Darryl Williams. At the time, I was not interested in purchasing a car but instead just wanted to test drive a couple of SUVs. He made me feel very welcome, he showed me a couple and I zeroed in on an NX 300. I test drove the vehicle, he was very knowledgeable about the car and the different packages. I told him thank you and went on my way. I was so impressed with the NX 300 I ask my husband to go look at it with Darryl. He was also impressed. About a week later Daryl reached out. I called him back asking if I could see the car again and hopefully a 2018 or 2017 preowned certified. One thing led to another, we went back to the original car I had driven, a 2019, then we saw the white with tan he spoke of inside. As it turned out it was a 2018 not 2019 and a hybrid. I suddenly became interested provided we could work a good deal. My husband and I spoke frequently about our next purchase being a hybrid but felt it would be cost prohibitive. I sat in it then drove it. It knew at that point this was MY car provided we could negotiate a workable deal. The rest is history. We both love, love our new car. Thank you!!!! More
Easy purchase, no xx! The salesman was recommended to me. It was easy to buy because I wanted no xx or hard sales pitches. Derrick was friendly and accomodating, knew a lit The salesman was recommended to me. It was easy to buy because I wanted no xx or hard sales pitches. Derrick was friendly and accomodating, knew a lit about the vehicle, and was not pushy at all. I will recommend him! More
Sale of car Both Mark and Matthew stayed late to get my car ready. They were both extremely patient. Mason, the tech guy, was patient as well with me since I am t Both Mark and Matthew stayed late to get my car ready. They were both extremely patient. Mason, the tech guy, was patient as well with me since I am technically challenged. More
"no stress, excellent experience" Vohn Keith located the car in a few days and is always professional and easy to work with. Mark Holloway made the paperwork effortless and efficient . Vohn Keith located the car in a few days and is always professional and easy to work with. Mark Holloway made the paperwork effortless and efficient . Jesse Bettis was friendly and patient in teaching me how to operate my new Lexus. More
Premium Service This is an outstanding dealership . Traded in my current GS 350 for a new one . Everyone is knowledgeable and professional . Service department is top This is an outstanding dealership . Traded in my current GS 350 for a new one . Everyone is knowledgeable and professional . Service department is top notch and sales staff is focused on every detail of customer satisfaction. More
Nice and clean I received great service throughout the transaction.. it felt like homecoming since I had purchased a 2004 vehicle. Selene remembered me and I was h I received great service throughout the transaction.. it felt like homecoming since I had purchased a 2004 vehicle. Selene remembered me and I was happy to see her More
Lexus Mobile Excellent Service I have owned 4 Lexus vehicles and most recently purchased a IS300 from Lexus Mobile. They were very courteous and offered me an excellent deal on a n I have owned 4 Lexus vehicles and most recently purchased a IS300 from Lexus Mobile. They were very courteous and offered me an excellent deal on a new 2018 IS300 as well as giving a very reasonable trade for my 2014 IS250. In addition, all of my vehicles have been serviced by Lexus Mobile. I would highly recommend them for both a new vehicle and service of current vehicles. More
Wonderful Experience This was a wonderful experience purchasing our first Lexus. Matt Wooten did an amazing job walking us through the leasing process and Jesse Bettis sho This was a wonderful experience purchasing our first Lexus. Matt Wooten did an amazing job walking us through the leasing process and Jesse Bettis showed great customer service with his detailed attention after our purchase with making sure we knew how to utilize our new luxury SUV before we left the dealership. Both Matt and Jesse went above the expectation with staying an additional two hours after the dealership had closed for the day to assure we were taken care of and had quality customer service. They both continued to reach out to us after several days to make sure we did not have any additional questions about our new vehicle and offer their assistance if needed. Great customer service and purchase experience. We will definitely recommend your facility to our family and friends. Ben & Stephanie Andrews More