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Lexus of Mobile

Mobile, AL

4.8
212 Reviews

3040 Government Blvd

Mobile, AL

36606

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Showing 212 reviews

March 22, 2022

I have purchased 3 vehicles from Lexus of Mobile. Matthew Wooten is an excellent salesman. He always goes through different options on the test drive and has available different ways to finance. The More

by GM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Wooten
Mar 22, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are thrilled to hear that you have had such successful purchase experiences working with Matthew and the Lexus of Mobile team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

March 17, 2022

Best customer service I have ever experienced. My device agent is superior to all others, the hostess is filled with hospitality and the service department gets me in and out effectively. More

by tootiegirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
Mar 17, 2022 -

Lexus of Mobile responded

Thanks so much for this amazing review! We're thrilled that the team was hardworking and welcoming. See you again next time.

March 16, 2022

My experience was excellent the only problem I had is that, I asked that any parts that was changed be returned to me and they did not do that. They change windshield wiper blades filters compartment fil More

by John Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
Mar 16, 2022 -

Lexus of Mobile responded

Thanks for taking the time to leave us some feedback. We're sorry to hear that our team let you down with your service. We certainly want to ensure that everyone is satisfied, yet it's clear that we let you down. We will make a note of this to ensure that we improve moving forward. Best, Peggy Saranthus - Service Manager - 251-445-0450

March 15, 2022

We have been buying and leasing Toyota and Lexus cars from Lexus (and Toyota) cars for 20 years. Our experience with them has been excellent. Derrick, who delivered our newest RX 350, is an outstandi More

by G.G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 15, 2022 -

Lexus of Mobile responded

We are so proud to have earned your years of business! Thank you for choosing Lexus of Mobile and for sharing your kind words about Derrick and the team. Safe travels in your Lexus RX 350 until we see you next!

March 13, 2022

Excellent service. Ernie was extraordinarily helpful. My car malfunctioned; they took me in right away. I was very grateful. More

by Mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Mar 14, 2022 -

Lexus of Mobile responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Lexus of Mobile and for stopping by to share your experience. Drive safely until we see you again!

March 08, 2022

Craig was triple a, this is a great dealership, they will take care of your car quick. More

by Louman1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig was great and fast
Mar 09, 2022 -

Lexus of Mobile responded

It was truly our pleasure to assist! Thank you for the fantastic review and for choosing Lexus of Mobile - we'll be sure Craig hears your kind words!

February 20, 2022

Great service, especially from the friendly and hospitable person staffing the waiting room and kitchen area. More

by Sarah klavas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Feb 21, 2022 -

Lexus of Mobile responded

Sarah, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

Been using Lexus of mobile for 20 years,they have been fantastic.a special time was when I was stuck in Florida.they put there technical person on phone to get me going. More

by George.dembski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
Feb 21, 2022 -

Lexus of Mobile responded

George, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

My buying experience was one of the best. The entire staff was very professional and the follow on service was exceptional. More

by y_finch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 21, 2022 -

Lexus of Mobile responded

Congratulations on your new car! We are happy to hear that our team made the experience positive and successful. Thank you for choosing Lexus of Mobile!

February 14, 2022

Erik was easy to talk to and understand what I was wanting. He did the financing over the phone so I didn't have to wait to know I was good to pick up the car at my convenience. Everyone was very plea More

by Tbrackins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 14, 2022 -

Tbrackins responded

Erik was easy to talk to and understand what I was wanting. He did the financing over the phone so I didn't have to wait to know I was good to pick up the car at my convenience. Everyone was very pleasant

Feb 14, 2022 -

Lexus of Mobile responded

We're glad to hear that you enjoyed working with Erik and that he made things easy for you! Congrats on your vehicle and thank you for choosing Lexus of Mobile!

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