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Lexus of Mobile

Mobile, AL

4.8
215 Reviews

3040 Government Blvd

Mobile, AL

36606

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Showing 215 reviews

May 25, 2022

Had 60,000 mile service completed on RX450. Saline from the service department provided exceptional service . We were in and out in less than an hour. She even saved us a few bucks by sugges More

by KenHertzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
May 26, 2022 -

Lexus of Mobile responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and we will certainly let Saline know you appreciated all of her help. Let us know if we can assist you again!

May 18, 2022

Very courteous and helpful and professional they did the work and they didn’t take all day to get done. More

by Alex Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
May 18, 2022 -

Lexus of Mobile responded

Alex, thank you for taking the time to review us! We are glad to hear that the Lexus of Mobile team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Lexus of Mobile!

May 16, 2022

Craig Stueve did an excellent job facilitating the recall process, appointment, timing, loaner, and overall execution. The Lexus of Mobile is a World Class facility and operation. More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
May 16, 2022 -

Lexus of Mobile responded

PJ, thank you for the great review! We are so glad to hear that you had a successful service experience working with Craig and the Lexus of Mobile team. Drive safely, and we hope to see you back!

May 15, 2022

Very Professional from the time I walked in , Oh service needs was taken care of More

by samlslay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
May 16, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

May 13, 2022

Service rep. Is a real pro. Tech do and excellent job. The host in the waiting area is outstanding! What more could you want. More

by mikeconnell38@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline is service rep. I don’t know the other names
May 13, 2022 -

Lexus of Mobile responded

We love your confidence in the Lexus of Mobile service team. Thank you for being a fan and we look forward to seeing you again next time!

May 08, 2022

Great and friendly service. Ernie is very friendly and capable. Goes out of his way to ensure the service is done to perfection. More

by donaldwvaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
May 09, 2022 -

Lexus of Mobile responded

Thank you for taking the time to review us, Donald! We are so glad to hear that you had such a successful service experience working with Ernie and the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Service Manager, Craig Stueve of Lexus of Mobile; professional; addressed concerns in a timely manner as agreed. Very satisfied with services received. More

by Fogcity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve, Service Consultant
May 09, 2022 -

Lexus of Mobile responded

Your confidence in Craig and the team means a lot to us! Thank you for choosing Lexus of Mobile and for sharing your experience. Drive safely!

May 06, 2022

Saline in service does a great job of ensuring getting our 2 Lexus vehicles serviced every time we bring them to Mobile - very attentive and ensures everything gets done the right way and in the appropria More

by destinbobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saline
May 06, 2022 -

Lexus of Mobile responded

Thank you for taking the time to share your kind words for Saline! There is nothing better than a five-star review, and we'll be sure to pass your kind words along. See you next time! - The Lexus of Mobile Team

April 14, 2022

Very happy with the service provided by Lexus of Mobile. I am especially happy with Ernie as my Service Advisor who is extremely professional and pleasant to work with. He demonstrates sincere concern for t More

by aeltzjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Apr 15, 2022 -

Lexus of Mobile responded

It was our pleasure to assist you. Thanks for giving Ernie a shoutout as well. He will be happy to hear you had a great time with him. Take care! - Lexus of Mobile

April 06, 2022

Craig went out of his way to help me with a blind spot monitor issue that only affected the car when the weather was below about 55 degrees. Very professionally handled More

by Charli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Apr 06, 2022 -

Lexus of Mobile responded

Thanks, Charli! We're glad that Craig was professional and wonderful to work with. We are appreciative of your business here at Lexus of Mobile!

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