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Lexus of Mobile
Mobile, AL
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 212 reviews
July 05, 2022
I had an emergency dead battery and instead of scheduling me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig More
by Wquina
Employees Worked With
Craig Stevie
June 14, 2022
Lexus Service Department is exceptional. They are all professional and very friendly. Their customer service area has plenty slacks and drinks for the customer while they wait. I love Lexus They are all professional and very friendly. Their customer service area has plenty slacks and drinks for the customer while they wait. I love Lexus vehicles and their service. Thanks Lexus of Mobile. More
by Mcgowinr
Employees Worked With
Earnie
June 13, 2022
Highest praise for Ernest & the entire Mobile Lexus Service crew. My RX 350 was serviced & cleaned while I enjoyed the hospitality of the staff in the waiting area. The coffee & donuts were delicious. Service crew. My RX 350 was serviced & cleaned while I enjoyed the hospitality of the staff in the waiting area. The coffee & donuts were delicious. I was on my way home to Hattiesburg in little over an hour. WOW!!!! Great service. Thank you Ernest & service staff. 👏👏 More
by maryjcrowson@hotmail.com
Employees Worked With
Ernest, service consultant
June 09, 2022
Excellent customer service. I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when yo I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when you are waiting for them to finish servicing your vehicle. Highly recommend. More
by Satisfied Customer
Employees Worked With
Craig Stueve
June 04, 2022
DO NOT GO TO THIS DEALERSHIP! ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it b ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it back!! Over $1,000.00 in sales tax and delivery fee. I DROVE THE CAR TO THEM! I had no choice but to drive 146 miles. FIND ANOTHER DEALERSHIP!!! More
by Martha
Employees Worked With
Lauren Musgrove, rude. Larry Wright, unpleasant
May 25, 2022
Had 60,000 mile service completed on RX450. Saline from the service department provided exceptional service . We were in and out in less than an hour. She even saved us a few bucks by sugges Saline from the service department provided exceptional service . We were in and out in less than an hour. She even saved us a few bucks by suggesting we delay having the spark plugs replaced at the 100,000 mile check. (Note: the plugs are advertised to be good for 100,000 miles). We are very pleased with the service department of Lexus Of Mobile Dealership, More
by KenHertzler
Employees Worked With
Saline
May 16, 2022
Craig Stueve did an excellent job facilitating the recall process, appointment, timing, loaner, and overall execution. The Lexus of Mobile is a World Class facility and operation. process, appointment, timing, loaner, and overall execution. The Lexus of Mobile is a World Class facility and operation. More
by PJ
Employees Worked With
Craig Stueve
