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Lexus of Mobile

Mobile, AL

4.8
215 Reviews

3040 Government Blvd

Mobile, AL

36606

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Showing 215 reviews

July 17, 2022

The Lexus Dealership has been exceptional since purchasing my wife's RX350 in 2015. I've had the pleasure of having Ernest as my service representative each time and I've thoroughly enjoyed having More

by McKinley Belton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Deview
Jul 18, 2022 -

Lexus of Mobile responded

Thank you so much for being a loyal customer of Lexus of Mobile! We are thrilled to hear the trip is well worth it and that Ernest continues to provide you with exceptional service. We are grateful for your business and can't wait to see you next time!

July 13, 2022

Excellent service anytime I call . Seline is always very helpful and very personable. Thank you! More

by flower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seline
Jul 13, 2022 -

Lexus of Mobile responded

Thank you for the review. We're glad that Seline was helpful and friendly. See you again next time here at Lexus of Mobile!

July 09, 2022

Craig does a great job always helpful and lets you know what is going on More

by francisdimario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig service department
Jul 11, 2022 -

Lexus of Mobile responded

Thank you for your confidence in Craig and the team! We appreciate your business and we hope to welcome you back to Lexus of Mobile in the future. Drive safely!

July 05, 2022

Pleasant, thorough, no pressure, and helpful. Made me relaxed and appreciative. I would buy again. More

by Jerry.Gunnells01
Recommend Dealer
Yes
Employees Worked With
Poc,
Jul 05, 2022 -

Lexus of Mobile responded

Thank you for the great review, Jerry! We are thrilled to hear that you had a successful experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back!

July 05, 2022

I had an emergency dead battery and instead of scheduling me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig More

by Wquina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stevie
Jul 05, 2022 -

Lexus of Mobile responded

Wow! We are so happy Craig went above and beyond to help you with your vehicle. Thank you for the 5-stars, and we hope to see you again at Lexus of Mobile.

June 14, 2022

Lexus Service Department is exceptional. They are all professional and very friendly. Their customer service area has plenty slacks and drinks for the customer while they wait. I love Lexus More

by Mcgowinr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnie
Jun 15, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

June 13, 2022

Highest praise for Ernest & the entire Mobile Lexus Service crew. My RX 350 was serviced & cleaned while I enjoyed the hospitality of the staff in the waiting area. The coffee & donuts were delicious. More

by maryjcrowson@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest, service consultant
Jun 14, 2022 -

Lexus of Mobile responded

Thank you so much for this excellent review! We're thrilled that you enjoyed working with Ernest and our team here at Lexus of Mobile, and we are very glad that you appreciated the coffee and donuts. We thank you for choosing to work with us - have a safe trip home!

June 09, 2022

The dealership is always clean. The service advisors and salesman always greet. Keep it up because good customer service is hard to find. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 09, 2022 -

Lexus of Mobile responded

Thanks for the review, James. We are glad to hear that our team takes great care of you in a timely way! We appreciate the feedback here at Lexus of Mobile.

June 09, 2022

Excellent customer service. I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when yo More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Jun 09, 2022 -

Lexus of Mobile responded

Thank you so much for this wonderful review! We're thrilled you enjoyed working with our team here at Lexus of Mobile. We hope to work with you again down the road!

June 04, 2022

DO NOT GO TO THIS DEALERSHIP! ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it b More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Musgrove, rude. Larry Wright, unpleasant
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