Lexus of Mobile
Mobile, AL
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The Lexus Dealership has been exceptional since purchasing my wife's RX350 in 2015. I've had the pleasure of having Ernest as my service representative each time and I've thoroughly enjoyed having purchasing my wife's RX350 in 2015. I've had the pleasure of having Ernest as my service representative each time and I've thoroughly enjoyed having him as such. He has gone above and beyond to make my visits enjoyable especially since i drive approximately 2 hrs to get there. The travel time is well worth the service rendered. Thanks Ernie and Lexus. More
I had an emergency dead battery and instead of scheduling me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig More
Lexus Service Department is exceptional. They are all professional and very friendly. Their customer service area has plenty slacks and drinks for the customer while they wait. I love Lexus They are all professional and very friendly. Their customer service area has plenty slacks and drinks for the customer while they wait. I love Lexus vehicles and their service. Thanks Lexus of Mobile. More
Highest praise for Ernest & the entire Mobile Lexus Service crew. My RX 350 was serviced & cleaned while I enjoyed the hospitality of the staff in the waiting area. The coffee & donuts were delicious. Service crew. My RX 350 was serviced & cleaned while I enjoyed the hospitality of the staff in the waiting area. The coffee & donuts were delicious. I was on my way home to Hattiesburg in little over an hour. WOW!!!! Great service. Thank you Ernest & service staff. 👏👏 More
Excellent customer service. I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when yo I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when you are waiting for them to finish servicing your vehicle. Highly recommend. More
DO NOT GO TO THIS DEALERSHIP! ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it b ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it back!! Over $1,000.00 in sales tax and delivery fee. I DROVE THE CAR TO THEM! I had no choice but to drive 146 miles. FIND ANOTHER DEALERSHIP!!! More