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Lexus of Mobile
Mobile, AL
207 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 207 reviews
June 09, 2022
Excellent customer service. I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when yo I feel confident k owing my vehicle is in their hands. They are honest, trustworthy and go out of their way to make sure you are comfortable when you are waiting for them to finish servicing your vehicle. Highly recommend. More
by Satisfied Customer
Employees Worked With
Craig Stueve
June 04, 2022
DO NOT GO TO THIS DEALERSHIP! ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it b ! I am still waiting for my paperwork to be mailed to me, I was there a week ago. They forced me to sell my leased vehicle to them then purchase it back!! Over $1,000.00 in sales tax and delivery fee. I DROVE THE CAR TO THEM! I had no choice but to drive 146 miles. FIND ANOTHER DEALERSHIP!!! More
by Martha
Employees Worked With
Lauren Musgrove, rude. Larry Wright, unpleasant
May 25, 2022
Had 60,000 mile service completed on RX450. Saline from the service department provided exceptional service . We were in and out in less than an hour. She even saved us a few bucks by sugges Saline from the service department provided exceptional service . We were in and out in less than an hour. She even saved us a few bucks by suggesting we delay having the spark plugs replaced at the 100,000 mile check. (Note: the plugs are advertised to be good for 100,000 miles). We are very pleased with the service department of Lexus Of Mobile Dealership, More
by KenHertzler
Employees Worked With
Saline
May 16, 2022
Craig Stueve did an excellent job facilitating the recall process, appointment, timing, loaner, and overall execution. The Lexus of Mobile is a World Class facility and operation. process, appointment, timing, loaner, and overall execution. The Lexus of Mobile is a World Class facility and operation. More
by PJ
Employees Worked With
Craig Stueve
May 13, 2022
Service rep. Is a real pro. Tech do and excellent job. The host in the waiting area is outstanding! What more could you want. Is a real pro. Tech do and excellent job. The host in the waiting area is outstanding! What more could you want. More
by mikeconnell38@gmail.com
Employees Worked With
Saline is service rep. I don’t know the other names
May 06, 2022
Service Manager, Craig Stueve of Lexus of Mobile; professional; addressed concerns in a timely manner as agreed. Very satisfied with services received. professional; addressed concerns in a timely manner as agreed. Very satisfied with services received. More
by Fogcity
Employees Worked With
Craig Stueve, Service Consultant
May 06, 2022
Saline in service does a great job of ensuring getting our 2 Lexus vehicles serviced every time we bring them to Mobile - very attentive and ensures everything gets done the right way and in the appropria our 2 Lexus vehicles serviced every time we bring them to Mobile - very attentive and ensures everything gets done the right way and in the appropriate time. More
by destinbobe
Employees Worked With
Saline
