Lexus of Mobile

I worked with Sim Pettaway. Though I was downgrading from an expensive newer Lexus to an used, older Lexus, he treated me as if I was the most important sell he had going on. He Though I was downgrading from an expensive newer Lexus to an used, older Lexus, he treated me as if I was the most important sell he had going on. He was prompt, great communication, and very understanding about my situation. I HIGHLY recommend this salesperson and dealership! More

As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyo go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyone to Lexus. More

Always prompt. Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees More

My first experience was fantastic. Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles More

Everyone at the dealerahip, but especially the salesman, the New Car Sales Manager, and General Manager/Managing Partner were very professional & helpful. They all went out of their way to ensure I received the New Car Sales Manager, and General Manager/Managing Partner were very professional & helpful. They all went out of their way to ensure I received exactly the car I wanted. They were also very timely in responding to calls/emails and keeping me up to date on the progress of the car & when it would be ready for pickup More

Appointment was on time. Friendly staff and good service. My advisor is knowledgeable and keeps me informed Friendly staff and good service. My advisor is knowledgeable and keeps me informed More

A wonderful experience buying my Lexus! No pressure. They explained everything about the car and showed me how to set it as I wanted. Sim is a very nice caring and honest person!! No pressure. They explained everything about the car and showed me how to set it as I wanted. Sim is a very nice caring and honest person!! More

I like the mechanics inspections of the problem with the diagnostic system. I am a that the part, valve that I needed was in range at the Toyota dealer . If I needed to leave my vehicle and get home to hou diagnostic system. I am a that the part, valve that I needed was in range at the Toyota dealer . If I needed to leave my vehicle and get home to hours away, I woul have needed transportation, so I beleive it would be a good thing to have loaner cars for services like this, I live about 2 hours away in Niceville. The staff and workers were friendly. Thank you for the beverages and compliments while customers waited. Liz my attendant was helpful in explaining what could be the problem, she kept me informed as the part I needed was placed on my vehicle. I have thoroughly enjoyed having and driving my Lexus RX350 since June of 2018, I give God all of the Glory for allowing me to have this vehicle in my possession use gor his glory and my enjoyment More

Been using Lexus of Mobile since I purchased my car in 2013. Craig is the best! Always courteous and helpful. 2013. Craig is the best! Always courteous and helpful. More

Great service starting with the excellent advice and service of the service rep. Never had a bad experience since we started bringing our vehicle here a few years ago! service of the service rep. Never had a bad experience since we started bringing our vehicle here a few years ago! More