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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
239 Reviews
Call Dealership (800) 355-3987
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3040 Government Blvd

Mobile, AL

36606

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Showing 239 reviews

April 25, 2025

My service advisor, Mark, was wonderful as usual. He goes above and beyond to explain everything and keep me informed. Great service! More

by lauralee36532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
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Apr 25, 2025 -

Lexus of Mobile responded

We're delighted to hear that Mark provided you with exceptional service at Lexus of Mobile. It's great to know he kept you well-informed throughout your visit, Laura. Thank you for sharing this positive feedback!

April 18, 2025

Liz was such a pleasure to work with, she was new to us since Stan left, she made everything flawless, look forward to working with her again More

by lhkerlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Apr 18, 2025 -

Lexus of Mobile responded

We're delighted to hear that Liz made your experience seamless at Lexus of Mobile! Thank you for the kind words, and we look forward to seeing you again in the future.

April 10, 2025

A very professional person well mannered once he find out I have to go back to work offered me a loaner car just a great customer service More

by Ballout72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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Apr 10, 2025 -

Lexus of Mobile responded

We're delighted to hear about your positive experience with our team at Lexus of Mobile! Providing excellent customer service and accommodating your needs is always our priority. Thank you for sharing this feedback!

April 09, 2025

Always have a great experience with Lexus. First class operation and Ernie is so knowledgeable and helpful. More

by gigi19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Depeau
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Apr 09, 2025 -

Lexus of Mobile responded

Thank you for sharing your positive experience with us at Lexus of Mobile! We're delighted to hear that Ernie's expertise and assistance made a difference. We look forward to serving you again in the future!

April 04, 2025

Ernie DeView makes service very easy and always keeps you informed Service with him is a pleasure More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie in the service department is fantastic
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Apr 04, 2025 -

Lexus of Mobile responded

David, we're delighted to hear that Ernie made your service experience a pleasure at Lexus of Mobile. Thanks for sharing your feedback!

April 03, 2025

Shannon was able to get my vehicle paperwork done in a jiffy. Great service. Thanks More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Apr 03, 2025 -

Lexus of Mobile responded

We're glad Shannon could help you out in a jiffy. Thanks for the kind words about our service at Lexus of Mobile!

March 25, 2025

Sim was great. Took excellent care of us. Overall experience was first class. Would recommend to every car buyer. More

by tucker41
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sim Pettway
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Mar 25, 2025 -

Lexus of Mobile responded

Thank you for the fantastic feedback! We're delighted to hear that Sim provided a first-class experience at Lexus of Mobile. We appreciate your recommendation and look forward to serving you in the future!

March 25, 2025

Courteous and professional, attentive to helping us find the vehicle and options we were looking for More

by Cdszumi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 25, 2025 -

Lexus of Mobile responded

Thanks for the rave review of Lexus of Mobile!

March 13, 2025

I worked with Sim Pettaway. Though I was downgrading from an expensive newer Lexus to an used, older Lexus, he treated me as if I was the most important sell he had going on. He More

by farrennorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sim Pettaway
Report | Print
Mar 13, 2025 -

Lexus of Mobile responded

Farren, we're delighted to hear that Sim provided you with exceptional service at Lexus of Mobile. Thank you for recommending us and sharing your positive experience!

March 06, 2025

As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyo More

by mcgaskillj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz was wonderful
Report | Print
Mar 07, 2025 -

Lexus of Mobile responded

Thank you for sharing your experience with us at Lexus of Mobile! We're delighted to hear that our team provided timely service and even offered a vehicle while yours was being attended to. We appreciate the recommendation and look forward to serving you in the future!

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