Lexus of Mobile

Kind. Welcoming. Professional. Excellent in every way. Customer focused. Helpful. Accommodating. The very best. Each staff member treats you as a valued cu Welcoming. Professional. Excellent in every way. Customer focused. Helpful. Accommodating. The very best. Each staff member treats you as a valued customer. More

The Lexus service center is a major reason we have driven a Lexus for over 20 years. The Lexus is a great car and their service department is the best ever. Ernie treats his customers with great care and a a Lexus for over 20 years. The Lexus is a great car and their service department is the best ever. Ernie treats his customers with great care and attention. He makes it hard to even think about changing dealers! More

Salesman Hugh Mitchel was the reason we purchased a new RX350 from Lexus of Mobile. RX350 from Lexus of Mobile. More

Everyone is the service department is extremely nice and knowledgeable. Lounge is comfortable and clean. Always various snacks to choose from. Great experience at Lexus if Mobile. knowledgeable. Lounge is comfortable and clean. Always various snacks to choose from. Great experience at Lexus if Mobile. More

Liz was very accommodating and I am pleased with my service.Loaner car was nice and waiting room too, a very nice lady who there. I would recommend Lexus to family and friends. service.Loaner car was nice and waiting room too, a very nice lady who there. I would recommend Lexus to family and friends. More

By far the best service of any car dealership that I have seen in my 74+ years. Craig got me in, gave me a loaner, and had my Lexus serviced in no time. He’s the best. seen in my 74+ years. Craig got me in, gave me a loaner, and had my Lexus serviced in no time. He’s the best. More

My experience with Lexus of Mobile is always excellent. Craig is always a pleasure to work with and always keeps me apprise of what is going on. Craig is the best!!! Tammy Steger Craig is always a pleasure to work with and always keeps me apprise of what is going on. Craig is the best!!! Tammy Steger More

We schedule our appointment one month in advance including doing the auto buttler. This was our first service after 6 month and 5k. The appointment was at 10h ( the day of a storm was expected) . including doing the auto buttler. This was our first service after 6 month and 5k. The appointment was at 10h ( the day of a storm was expected) . When we arrived they told us the butler service wasn’t planned. Confirmed service will be done by 11h30 so we can take the road back before the bad weather. When my husband asked about the car at 11h30 we realized the car didn’t move and after almost 2 hours . They finally finally move the car for the tires rotation and were able to leave around one. Very disappointed by the process and the communication for a very simple service. I think the issue was the agent for not properly follow up. Hope our next service we see improvements. We will change the agent the next time. That was very different xx the services we used to receive in Houston from Lexus. We have been Lexus owners for almost 20 years and never had any issue before. More

This service department is always more than helpful. I have never had a moments trouble! I have never had a moments trouble! More

Craig is my rep at Mobile Lexus. He is friendly and handles everything efficiently. The work is always done to my satisfaction. He is friendly and handles everything efficiently. The work is always done to my satisfaction. More