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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
217 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 217 reviews

December 12, 2024

It was a great experience dealing with Lexus of Mobile. The service and ease of dealing with the salesman and manger was outstanding! More

by Dbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baker
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Dec 12, 2024 -

Lexus of Mobile responded

We're delighted to hear that you had a great experience with our team at Lexus of Mobile! Thank you for the kind words and support.

December 07, 2024

The service was great couldn't ask for Nothing better from the greeter, I will holly recommend Lexus of Mobile More

by moorefred485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Mark
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Dec 09, 2024 -

Lexus of Mobile responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Mobile provided top-notch service. We appreciate your recommendation and look forward to serving you in the future!

November 22, 2024

Excellent service and very curtious. Communicated with great detail what was done. Item that was covered under warranty was explained. More

by Haroldsp8s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Nov 22, 2024 -

Lexus of Mobile responded

We're delighted to hear that you received excellent service and detailed communication at Lexus of Mobile, Harold. It's great to know our team could assist with your warranty item efficiently. Thank you for sharing your experience!

November 19, 2024

Kind. Welcoming. Professional. Excellent in every way. Customer focused. Helpful. Accommodating. The very best. Each staff member treats you as a valued cu More

by Geeyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig. Ernie. Derrick.
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Nov 20, 2024 -

Lexus of Mobile responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Mobile made your experience exceptional. We appreciate your support and look forward to serving you again!

November 16, 2024

The Lexus service center is a major reason we have driven a Lexus for over 20 years. The Lexus is a great car and their service department is the best ever. Ernie treats his customers with great care and a More

by arvjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERNIE
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Nov 18, 2024 -

Lexus of Mobile responded

We're delighted to hear that Ernie and our service team at Lexus of Mobile have been a key part of your loyalty for over 20 years. Thank you for sharing such wonderful feedback!

November 04, 2024

Salesman Hugh Mitchel was the reason we purchased a new RX350 from Lexus of Mobile. More

by hartmik7264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Mitchell
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Nov 04, 2024 -

Lexus of Mobile responded

Your feedback for Hugh is much appreciated! Thank you for supporting Lexus of Mobile.

Nov 04, 2024 -

hartmik7264 responded

We have purchased many cars over the years and Hugh Mitchell is an outstanding salesman for your company. He is very knowledgeable about Lexus cars, personable and just a joy to work with. We will recommend him to our friends and certainly will purchase another Lexus from him.

November 02, 2024

Everyone is the service department is extremely nice and knowledgeable. Lounge is comfortable and clean. Always various snacks to choose from. Great experience at Lexus if Mobile. More

by hdenaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Nov 04, 2024 -

Lexus of Mobile responded

Thank you for sharing your positive experience with our service department at Lexus of Mobile! We're glad to hear that you enjoyed the comfortable lounge and snack options. We look forward to welcoming you back in the future!

October 25, 2024

Liz was very accommodating and I am pleased with my service.Loaner car was nice and waiting room too, a very nice lady who there. I would recommend Lexus to family and friends. More

by Jo Ann Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, and the nice lady in the waiting room.
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Oct 25, 2024 -

Lexus of Mobile responded

Jo Ann, it's wonderful to hear that Liz and the team at Lexus of Mobile provided you with such a positive experience. Thank you for recommending us to your family and friends!

October 20, 2024

By far the best service of any car dealership that I have seen in my 74+ years. Craig got me in, gave me a loaner, and had my Lexus serviced in no time. He’s the best. More

by Teerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
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Oct 21, 2024 -

Lexus of Mobile responded

Teerich, we're delighted to hear that Craig provided you with exceptional service at Lexus of Mobile. Thank you for sharing your experience and trusting us with your vehicle!

October 11, 2024

My experience with Lexus of Mobile is always excellent. Craig is always a pleasure to work with and always keeps me apprise of what is going on. Craig is the best!!! Tammy Steger More

by tdsteger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
Report | Print
Oct 11, 2024 -

Lexus of Mobile responded

Thank you for sharing your experience with us! We're delighted to hear that Craig consistently provides excellent service at Lexus of Mobile. We appreciate your support and look forward to serving you in the future!

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