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74 Reviews of Lexus of Milwaukee - Service Center
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August 20, 2021
Very friendly people very efficient and professional.They are fantastic in coordinating and working around our convenience I love their service! Thank you Lexus if Milwaukee are fantastic in coordinating and working around our convenience I love their service! Thank you Lexus if Milwaukee More
by SheilaJ
Employees Worked With
Peter Arnett
Helpful August 05, 2021
It was great and very professional. Love going there! Peter was my advisor and he was amazing. Please request him, he is very professional, respectful and quick on his toes and mainly, he knows his job! Peter was my advisor and he was amazing. Please request him, he is very professional, respectful and quick on his toes and mainly, he knows his job! More
by toriscraner
Employees Worked With
Peter Arnett
August 02, 2021
Really wonderful service. Everyone was very very nice and they were very transparent about what needed to be repaired and price. Very timely and super easy to make an appointment online they were very transparent about what needed to be repaired and price. Very timely and super easy to make an appointment online More
by Lonni shuler
Employees Worked With
Peter Arnett
July 28, 2021
Dmitry is very nice and kind, very professional and he did everything to answer my questions and helped me with my concerns. Thank you Dmitry, you are making the service here for the best I ever had. I did everything to answer my questions and helped me with my concerns. Thank you Dmitry, you are making the service here for the best I ever had. I appreciate you! More
by Kathyy
Employees Worked With
July 24, 2021
The people were friendly and helpfull. The repair was excellent and who ever detailed my car should be given a free lunch. they did a fantastic job. excellent and who ever detailed my car should be given a free lunch. they did a fantastic job. More
by Sharonm
Employees Worked With
Scott Elrod, Peter Arnett
July 17, 2021
Reason for call: to talk to the parts department. I was hung up on from a guy in the service department while explaining the difficulty to get through to the parts department. This is simply poor service. hung up on from a guy in the service department while explaining the difficulty to get through to the parts department. This is simply poor service. Before being hung up on, I was told they were open until noon on Saturday when the website states 1pm. 1 person to answer the parts department phone with a line of people growing in addition to a line of people in person clearly shows a staffing issue. This is my first impression of this dealership and it is that it doesn't seem like my business would be valued at all. The second call in resulted in being in an endless loop in the phone system where a person doesn't even answer the phone. Pressing 0 while initially starting out with a pre-recorded ad for the dealership was needed to try to get through to the parts department. It took calling the sales department to ask for a manager that ultimately got me to talk to someone from the parts department. More
by RX330 Guy
Employees Worked With
Managers name not taken.
June 21, 2021
I have had service on my car here multiple times and each experience was top notch! They treat you with kindness and respect while doing great work on your car. I want to always drive a Lexus so I can cont experience was top notch! They treat you with kindness and respect while doing great work on your car. I want to always drive a Lexus so I can continue to visit Lexus in Milwaukee for my car needs! Thank you for going above and beyond with your service and professionalism! More
by Joshua
Employees Worked With
Peter Arnett
May 08, 2021
Was called to let me know I could bring my car in earlier at my convenience the day of my appointment. They had me out the door just under the time they promised. Both Scott and Terrel were a pleasure to w at my convenience the day of my appointment. They had me out the door just under the time they promised. Both Scott and Terrel were a pleasure to work with and very helpful! More
by Bmleziva
Employees Worked With
Terrel, Scott Elrod
April 02, 2021
The service was great I went in for oil change they did a full inspection on my vehicle washed it and vacuumed it out and I also purchased a new key the eternity key so I've never have to worry about and bro full inspection on my vehicle washed it and vacuumed it out and I also purchased a new key the eternity key so I've never have to worry about and broken key again More
by Serenajackson08@yahoo.com
