Lexus of Milwaukee

I recently had my car serviced at Lexus of Milwaukee. I worked with Bella Baker, who was excellent to work with. The service department found an oil leak coming from the timing cover. Bella was great; sh I worked with Bella Baker, who was excellent to work with. The service department found an oil leak coming from the timing cover. Bella was great; she filled out all the warranty paperwork and got me a rental car, making the entire process smooth and stress-free. She kept in contact with me throughout the entire process. Ask for Bella next time you are in there, I promise you wont be disappointed! More

Matt and the tech guy Ben were both great and very informative. Rick in finance was quite funny as well. I couldn’t be happier with my experience and I love my RX thanks! informative. Rick in finance was quite funny as well. I couldn’t be happier with my experience and I love my RX thanks! More

Everything about the purchase was top notch. Nick was absolutely the best to work with. Professional, spot on with information provided and easy and comfortable in the actual purchase and deliv Nick was absolutely the best to work with. Professional, spot on with information provided and easy and comfortable in the actual purchase and delivery of my vehicle. Thanks for making it so easy and pleasant. I'd recommend him and Lexus Milwaukee without reservation! More

Very impressed with the service that was provided? Thank you very much. Service writer was 100% on point in all aspects. Thank you very much. Service writer was 100% on point in all aspects. More

Tech Ben was very helpful and not judgmental with my short coming. Thank you so much! short coming. Thank you so much! More

Dmitry Kapralov has been helping me with all questions and concerns I’ve had about a number of Lexus vehicles over the years. It’s always difficult to find someone that’s passionate and knowledgeable but and concerns I’ve had about a number of Lexus vehicles over the years. It’s always difficult to find someone that’s passionate and knowledgeable but Dmitry's been super trustworthy. He took my LX470 and did a full suspension overhaul as well as made suggestions about addressing a few key factors along the way. If you want to work with someone that knows what they’re doing, give Lexus of Milwaukee a call and ask for Dmitry. More

I wouldn't trust anyone else with my vehicles! Dmitry is the absolute best. Professional, courteous, and friendly! Forever thankful for him! Dmitry is the absolute best. Professional, courteous, and friendly! Forever thankful for him! More

Buyer beware. This dealership lacks integrity and certifies vehicles that should not be CPO. As an out of state buyer, the first question I asked was if the vehicl This dealership lacks integrity and certifies vehicles that should not be CPO. As an out of state buyer, the first question I asked was if the vehicle had been smoked in. I was told it had not. Upon test driving the vehicle I immediately noticed the strong chemical cleaning smell and was told it was straight from detail. Having the vehicle home for a few days, the chemical smell has faded and the aroma of cigarettes has surfaced. A Lexus CPO vehicle requires the highest standard of quality and a vehicle with stale cigarette smoke is certainly not what I consider the highest quality. I would not purchase a vehicle from this dealer and I would be cautious on purchasing from any Ed Napleton Automotive Group dealership. More

Vlad was very helpful and friendly in getting my new NX350H. Tech Ben took his time with us and taught us about all the new features on the car as well! NX350H. Tech Ben took his time with us and taught us about all the new features on the car as well! More

Sales Ben and Tech Ben were great! They helped me get and understand my my new RX350, having me in and out in less than 3 hours! They helped me get and understand my my new RX350, having me in and out in less than 3 hours! More