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Lexus of Milwaukee
Milwaukee, WI
1,455 Reviews
Lexus of Milwaukee in Milwaukee, WI, is proud to be an automotive leader in our area. Since opening our doors, Lexus of Milwaukee has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Lexus of Milwaukee is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Lexus of Milwaukee has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Lexus of Milwaukee offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 414-386-1368 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,455 reviews
June 29, 2023
Matt were very knowledgeable, kind, and patient while assisting me with looking for a new car. Matt made my car buying experience very unique by delivering excellent customer service, providing undivided assisting me with looking for a new car. Matt made my car buying experience very unique by delivering excellent customer service, providing undivided attention, and following up with me after making a purchase. T entire experience was very customer focused and easy. Thank you Matt. More
by starbuckss222
Employees Worked With
Matt T
June 29, 2023
I had been looking for a 2023 RX350h Luxury model in red, of course for my wife. I started looking several months ago. I was talking to 5 different dealers. I would call each one every week or two. It was a of course for my wife. I started looking several months ago. I was talking to 5 different dealers. I would call each one every week or two. It was a dead end for quite a while. I then got a call from Lexus of Maplewood. Matt Thornburg was the one that took my calls. He saw a vehicle on the build list, but it was blue. I put a deposit on it after talking to my wife. No one else had anything available. Two weeks later a red one came up he called me, and I switched to the red one. Matt kept me updated on the status, and answered all my numerous questions! Today we made the 2 1/2 hour drive to the dealer to pick up our new car! Matt was outstanding. Very professional, very patient with all the technical aspects. We couldn’t have asked for a better sales professional and dealer. More
by coach23
Employees Worked With
Matthew Thornburg
June 29, 2023
Always a pleasure to work with Matt. Very knowledgeable and makes the whole process very easy and smooth. Definitely the person I’m looking to when purchasing a vehicle in the future. Very knowledgeable and makes the whole process very easy and smooth. Definitely the person I’m looking to when purchasing a vehicle in the future. More
by cernohous44
Employees Worked With
Matt Thornburg
June 29, 2023
My husband surprised me with a new 2023 RX350…All I can say is wow ! Can you say professional and world class service ! Our associate Matt and the entire staff are unreal, they did exactly what they said t say is wow ! Can you say professional and world class service ! Our associate Matt and the entire staff are unreal, they did exactly what they said they would do, everyone involved was courteous and could not do enough to make sure it was a total surprise. The price was excellent, the finance team presented us with great terms and options. This was a great experience ! Respectfully…Koala More
by kolala34324
Employees Worked With
Matt Thornburg
June 29, 2023
Over a years time it has been a great time with this dealership and Matt, our salesman. Finally got it done and I can honestly say…has a blast talking, learning, laughing, and getting to know the folks dealership and Matt, our salesman. Finally got it done and I can honestly say…has a blast talking, learning, laughing, and getting to know the folks there!!!!!. I would do it all again! Cheers!! More
by Malena3543
Employees Worked With
Thornburg
June 29, 2023
Val was very kind and attentive. We went to multiple dealers before and after meeting him and at the end his customer service was the deciding factor in our purchase. Highly recommen We went to multiple dealers before and after meeting him and at the end his customer service was the deciding factor in our purchase. Highly recommends. More
by Lacochina
Employees Worked With
June 29, 2023
Val helped my mother and I pick a car and it was the best ever. best ever. More
by araceliaaguil142
Employees Worked With
June 29, 2023
I worked with both Matt and Val. They were very extremely friendly, curious, and knowledgeable. I would definitely recommend either of them and this dealership. What a great experien They were very extremely friendly, curious, and knowledgeable. I would definitely recommend either of them and this dealership. What a great experience! More
by bjbausch
June 29, 2023
This is my 3rd car with Val and the experience is always amazing. Everyone is nice and professional. amazing. Everyone is nice and professional. More
by Ejabfi134
Employees Worked With
June 26, 2023
Ben and his dealership, Napleton Lexus of MILWAUKEE, were more than accommodating and easy to deal with. We shopped at another Lexus dealership in our area and were given erroneous information. We felt we ha more than accommodating and easy to deal with. We shopped at another Lexus dealership in our area and were given erroneous information. We felt we had to verify the information that we were given and confirmed that it was false. Ben was upfront and honest and reconfirmed what we thought was not true so we leased our car from him and are very happy with our 2024 NX350 More
by vg3452
