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Lexus of Milwaukee

Milwaukee, WI

4.9
1,445 Reviews
Lexus of Milwaukee in Milwaukee, WI, is proud to be an automotive leader in our area. Since opening our doors, Lexus of Milwaukee has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Lexus of Milwaukee is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Lexus of Milwaukee has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Lexus of Milwaukee offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 414-386-1368 if you have any questions or comments.
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1433 W Silver Spring Dr

Milwaukee, WI

53209

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Showing 1,445 reviews

January 24, 2024

He did not explain the contract to me correctly he just pushed it on me More

by dcain15459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Kranitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lexus of Milwaukee responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (414) 228-9000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

January 20, 2024

Amazing service did what they said and delivered … Justin was very professional and helped every step off the way More

by alexgilkarov
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Dehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Lexus of Milwaukee responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 16, 2024

Had no idea were coming evening though I called earlier that week, we get there and were told it was sold earlier to another person and they were just working on the paperwork. We were then told they will More

by justingibson262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Wolski
Jan 18, 2024 -

Lexus of Milwaukee responded

Hi, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please reach out to us at (414) 228-9000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

January 16, 2024

The reception staff was distant and any of the salesman walked around without acknowledging my presence in the dealership More

by Kcarter
Recommend Dealer
No
Employees Worked With
Ben Kranitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Hara
Jan 18, 2024 -

Lexus of Milwaukee responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (414) 228-9000 and we will do our best to make this better.

January 16, 2024

Lexus of Milwaukee has great customer service. They were able to help us get a nice car. They are informed well on the car information. Ben Kranitz was amazing. Very educated, professional, and fr More

by Mogarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kranitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lexus of Milwaukee responded

Mogarcia, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 16, 2024

Justin provided a fantastic customer service experience! His knowledge and professionalism made the shopping process enjoyable. More

by smokey0503
Recommend Dealer
Yes
Employees Worked With
Justin Dehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

January 07, 2024

Had a great experience with Vlad, everything was well prepared and smooth. There were even flowers for my wife and daughter! More

by epellsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir Babakhanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

January 01, 2024

Justin helped me a bunch ! Nice young man , didn’t get frustrated with me once . Definitely recommend going here ! More

by Timmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Batard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Milwaukee responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

December 31, 2023

Justin was the man. Probably themost honest person to deal with here. He is hilarious too More

by kerrybain2
Recommend Dealer
Yes
Employees Worked With
Justin Dehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wolski
Jan 02, 2024 -

Lexus of Milwaukee responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 30, 2023

Val is very nice and very friendly. He was very professional and he knows his business and is very funny. More

by Tyeashaa767
Recommend Dealer
Yes
Employees Worked With
Val Batard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Milwaukee responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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