Lexus of Milwaukee

Ben was a great listener, which I think is the most important asset of a great salesman. He followed through on my every request, answered every question with transparent honesty and I feel confident t important asset of a great salesman. He followed through on my every request, answered every question with transparent honesty and I feel confident trusting him. Very important in the process! More

Conveniently located and easy to get to from Hwy 43. Clean and well kept. People very friendly. Clean and well kept. People very friendly. More

Rosie was very knowledgeable, kind, and efficient when looking at the TX. She's very passionate about Lexus and provided and excellent experience. I would definitely do business with her and this dealersh looking at the TX. She's very passionate about Lexus and provided and excellent experience. I would definitely do business with her and this dealership again! More

Ben is outstanding - this is my first Lexus and he patiently helped determine the best model and features for me and weeks later let me know of an upcoming RX trade in that was perfect. With his assis patiently helped determine the best model and features for me and weeks later let me know of an upcoming RX trade in that was perfect. With his assistance, I purchased it an hour after it hit the lot. Couldn’t be happier with Ben and Lexus of Milwaukee. More

A horrible over 4 hour experience. After confirming the listed price was $21,900 for the used ford edge, that was repaired from a previous accident . The salesman still tried charging After confirming the listed price was $21,900 for the used ford edge, that was repaired from a previous accident . The salesman still tried charging me $4,000 in extras; such as nitrogen they claimed to have used to inflate the tires, edge guards, cup holder protectors (cup holder protectors?!) and some fancy clear coat. I’m told these extras are already part of the car. They’ve already been now installed on the used car and can’t be removed. It was upsetting, I requested the original advertised sale price or I’d leave, then he said he would go talk to his manager. He returns and now says he can remove the additional $4,000 in charges. On the way home, the urgent low tire pressure light comes on the dashboard. All the tires were 10 pounds under pressure and I discovered there were no signs of nitrogen gas used in the previous inflation of the tires. Then I find out after changing batteries and many attempts to reprogram the second key fob that the key fob doesn’t even belong to my vehicle. That costed me another $422 to discover and replace the key fob. Next day, I get an email from the dealership thanking me for scheduling an appointment 6 months later. I didn’t schedule this and I’m told it’s “just protocol and I can ignore it.”…Weird. More

Well organized and efficient with a knowledgeable and very friendly staff. Rosalie was very impressive and knows her product! very friendly staff. Rosalie was very impressive and knows her product! More

Ben (Sales), Ben (Tech) and Chris (Fin) are all amazing! Thank you for making me feel so special. I love my new car! Thank you for making me feel so special. I love my new car! More

Excellent purchasing experience! Rosie was a great sales person—very knowledgeable, helpful, fast, funny and thoughtful. Hunter was excellent—super helpful and fast helping us with Rosie was a great sales person—very knowledgeable, helpful, fast, funny and thoughtful. Hunter was excellent—super helpful and fast helping us with all of the tech. And Chris was great with our paperwork! All in all a top-notch experience purchasing our new TX Hybrid—which we love! More

Ben was very friendly and helpful but there were a few items that slipped. One of the key Fobs has a dead battery. That should have been checked before the closing of the deal. Also, both back tires ar items that slipped. One of the key Fobs has a dead battery. That should have been checked before the closing of the deal. Also, both back tires are missing valve stem covers. Again details that should have been checked. Beyond that, Ben and Lexus did a good job, but not perfect. More