Lexus of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Tech Ben and Justin were the best in making our purchase and delivery process easy and smooth and delivery process easy and smooth More
Both sales Ben and Tech Ben were extremely knowledgeable, helpful and responsive. That’s why I come back every 3 years for a new one! helpful and responsive. That’s why I come back every 3 years for a new one! More
Rosie is fantastic! She was very patient & listened to all my concerns. She answered all my questions & knew all the ins & outs of the Lexus models I was interested in ( She was very patient & listened to all my concerns. She answered all my questions & knew all the ins & outs of the Lexus models I was interested in (RX350h & NX 350h). I would have purchased a new 2024 RX but circumstances in my life changed and made that impossible. But when the opportunity arises again I will purchase my next vehicle with Rosie at Lexus. More
Freya and Tech Ben were great! The service and entire sales experience was fantastic. Loren the general sales manager and Rick our finance guy were wonderful as well, thanks to eve The service and entire sales experience was fantastic. Loren the general sales manager and Rick our finance guy were wonderful as well, thanks to everyone! More
Both Ben's did an outstanding job getting and understanding my new TX500H. I’m so glad I came here…thanks to both of you! understanding my new TX500H. I’m so glad I came here…thanks to both of you! More
Tech Ben and Val were both very informative and knowledgeable and made the entire process extremely easy! knowledgeable and made the entire process extremely easy! More
Val and tech Ben provided stellar service in the purchase of my new vehicle. Good of my new vehicle. Good More
For over 10 years I have brought my vehicles to Lexus of Milwaukee, due largely in part to Dmitry Kaprolov! When I found that my CT was growing too old for my tastes, the sales team (Rosie!) was able to get Milwaukee, due largely in part to Dmitry Kaprolov! When I found that my CT was growing too old for my tastes, the sales team (Rosie!) was able to get me into a test drive and start the purchasing process right when I wanted to. Rosie made amazing efforts to ensure that all my questions were answered and ensured we were comfortable for the times we had to wait. We didn't feel any pressure to make the purchase, and Rosie Weiss was very clear and communicative through the whole process (even when there were some hiccups with securing some property left in the CT when sold - she made this right). My wife and I think that the finance and final paperwork process was lacking. It took far too long, and at times was disorganized, to the point where some paperwork was missed by Jeff Winters and he had to rush out to us before we left the premises. We do realize that the paperwork was completed towards the end of the business day, but there were some tangential conversations that dragged out the whole process when expediting should have been the first priority. Make this process digital! While these are relatively minor qualms, they still leave a sour taste about the pruchasing process (I don't see a way to rate him specifically on here like other staff, but would give 3/5). Overall, I am extremely happy with my purchase, quality of service, and willingness to go above and beyond for final touches! It's this type of service that keeps me coming back (and the excellent service department)! More
Tech Ben and Megan quickly solved an issue I was unable to do! I appreciate the nonjudgemental, quick, personal attention! to do! I appreciate the nonjudgemental, quick, personal attention! More
Val and Ben are AMAZING. I would come back to only them over and over again. I would come back to only them over and over again. More