Lexus of Milwaukee

Overall good experience GW Harris was a good salesman but the finance manager did a unauthorized 4 inquiry on credit after a request not to smh credit management need to be GW Harris was a good salesman but the finance manager did a unauthorized 4 inquiry on credit after a request not to smh credit management need to be more considerate More

Professional salesmanship and excellent service Jackson, My sales rep was very professional and treated me very well. He was not pushy and wanted me to find my perfect car. With being a female h Jackson, My sales rep was very professional and treated me very well. He was not pushy and wanted me to find my perfect car. With being a female he and the other staff treated me with respect and knowledgeable. I have walked out of dealership because of lack of respect. I highly recommend Lexus of Milwaukee, especially if you are female. Ask for Jackson. More

No Sale Very disappointed. I drove 250 miles to see a used Orange Nissan that I found on the internet was at their dealership. I had called the day before and Very disappointed. I drove 250 miles to see a used Orange Nissan that I found on the internet was at their dealership. I had called the day before and also called the day of to tell them I was coming to see, and hopefully buy this car. When I got there the car and salesperson were waiting for us. When we went outside it was sitting there with a hold sign for me and looked like it had been rinsed or washed off. However the car was horribly filthy on the inside, it had not been vacuumed or wiped out before we got there. It also had more damage than I was thinking for a leased vehicle with very low miles, carpet worn away, both front and back bumper damage. After the test drive, I was still concerned with the dirt and damages for the price, but they had not even a $ of wiggle room on the price. I was assured that they would do a very thorough 90 min detail cleaning of the car for us. We went back and forth on price and he tried to up-sell some car protection stuff. We agreed to pay the list price and were headed to the bank to get a check, when we were called back in to do paperwork first, since the finance person was free right now. We sat in the salespersons cube for about 10 min (watching the storm come in) and were asked to move down to the lounge area, we waited there for a full timed 30 min ( watching the severe storm warnings on the TV) before we went to find someone. At that point we were told to go to the bank first and then do paperwork, when we got back. We had already been there for approx 2.5 hours, we had drove 4 hours and still had to drive back. So we told them to forget it, we were going to go but not come back. Our salesperson just said OK, Thank you. More

Owner of New Hyundai I really enjoyed working with this dealership to get my first car! I found this car on the internet and knew immediately that it was what I wanted and I really enjoyed working with this dealership to get my first car! I found this car on the internet and knew immediately that it was what I wanted and they helped to make sure I left with my dream car! I couldn’t be any happier with the service I received! More

Low pressure and honest salesperson!! Michael was very welcoming upon arrival to dealership showroom. I told him what car I was there to buy and he promptly grabbed the keys and showed me Michael was very welcoming upon arrival to dealership showroom. I told him what car I was there to buy and he promptly grabbed the keys and showed me the vehicle. Ended up buying. Didn’t shove extra product at me and was open to and quickly answered questions/concerns I had. Everything he promised got delivered ! Would highly recommend 👍 More

Excellent car buying experience! Best car buying experience I’ve had! My sakes professional Jackson was knowledgeable and really helped me find a car I Love!! I’m a Lexus buyer for Best car buying experience I’ve had! My sakes professional Jackson was knowledgeable and really helped me find a car I Love!! I’m a Lexus buyer for life now! More

Incredible Customer Service From start to finish, everything about buying my 2007 Lexus ES 350 was exceptional. They were efficient, G.W. was incredibly nice, and I got in an out From start to finish, everything about buying my 2007 Lexus ES 350 was exceptional. They were efficient, G.W. was incredibly nice, and I got in an out far quicker than I would at any other dealership. I'm definitely recommending Lexus of Milwaukee to anyone looking for a Lexus. More

Team member to remember Everyone was kind and knowledgeable. Taking the stress out of our lease experience. Only getting a car after 10 years it was easy and painless then Everyone was kind and knowledgeable. Taking the stress out of our lease experience. Only getting a car after 10 years it was easy and painless then our last. My only disappointment was not keeping the bow. I really wanted to drive around town for at least a day with it! Sarah has been super helpful as well with all our tech questions as well. Appreciate you all! More

Great experience buying a used car! Got a great deal on a used Fusion here. Jackson was very helpful and respectful of my time and of what I was looking for. Very accommodating through t Got a great deal on a used Fusion here. Jackson was very helpful and respectful of my time and of what I was looking for. Very accommodating through the buying process as well. Josh in finance was a pleasure to work with as well. If you’re looking for a quality used car, you seem to find value and a level up of quality here. More

Best Lexus Dealership! As a longtime Lexus owner, I've grown accustom to excellent service over the years. We have moved multiple times and I've experienced many dealerships As a longtime Lexus owner, I've grown accustom to excellent service over the years. We have moved multiple times and I've experienced many dealerships across the US. I recently went in the get my fifth Lexus and this is hands down the best customer service I've ever received! You simply won't find a better customer service experience elsewhere. I can't sing their praises enough. Go see Jackson, and make sure to meet the manager John, he'll treat you like family! More