Lexus of Milwaukee

Tom truly helped me sort through my indcisiveness! I met with Tom Szumiel this afternoon. We looked at a couple of used cars. Tom was very helpful and VERY easy to talk to. He knew his cars and was I met with Tom Szumiel this afternoon. We looked at a couple of used cars. Tom was very helpful and VERY easy to talk to. He knew his cars and was able to intelligently review options etc. Im thinking over some of the possibilities that Tom and I discussed this afternoon. I truly appreciated the time that Tom spent with me. Tom a good guy, and very good sales rep! More

Good work by all Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not have an empty tank of gas and my wife was very happy with the flowers. All in all a great car buying experience. More

Competent and Friendly Staff, Good Purchasing Experience I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professiona I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professional approach. In short - they work as a team, treat you as a "member of Lexus family", and their procedure is well developed, so the purchasing went smoothly. I'm an out of state buyer, so I first contacted Sydney. She informed me about the SUV and made all necessary arrangements. When I arrived the next day, Vladimir took care of me. He had the car warmed up; the road test included streets and a highway drive. When I decided to buy, he contacted the Iowa DOT and got their approval to transfer license plates from my trade-in car to the new car, so there was no headache with 30-day temporary license plates. Finally, Delivery Specialist Sara Castiglioni explained to me the dashboard controls in detail; she gave me a business card asking to call in case of questions. Finally, Vladimir brought roses as a gift to my wife (I was alone there), which means nothing for us strong men, but my wife was impressed when I brought it home. In a couple of days Vladimir did call me asking how the SUV behaved during my trip home. Again, the team - Sydney St. Peter, Vladimir Babakhanov, and Sara Castiglioni were personable and their approach is very impressive. Michael P More

Friendly staff, fast service Jerry was really helpful and sweet! Definitely loved working with him on my first car under my name! Jerry was so great with helping me register for c Jerry was really helpful and sweet! Definitely loved working with him on my first car under my name! Jerry was so great with helping me register for car insurance and making my parents feel comfortable. He was sweet enough to even get me roses! Thank you jerry! More

Great experience Sydney and Val were top-notch. Straight shooters. Responsive and proactive. On-the-ball. They made the whole process easy. I would highly recomme Sydney and Val were top-notch. Straight shooters. Responsive and proactive. On-the-ball. They made the whole process easy. I would highly recommend them. More

Great used car buying experience. We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed with the professional and personable way we were treated. It was a very welcoming atmosphere and a no-pressure environment. All of our questions were patiently answered. We were shown the utmost care and respect throughout the entire process. Chris and Jerry and the Lexus staff made us feel like we were purchasing a brand-new vehicle! We have already recommended them to others and are very much enjoying our new-to-us Lexus! More

New Car Purchase My first contact was with Samantha.It was the first time I had been in a Lexus dealership. I was from Minnesota shopping for a new car.From start to f My first contact was with Samantha.It was the first time I had been in a Lexus dealership. I was from Minnesota shopping for a new car.From start to finish the process took 6-8 weeks. After a general overview I met John on another visit. We talked new 2018 LS 500 vs. ES350. Discussed some numbers and leasing versus outright purchase. I left convinced leasing would be right for me.Not being sure if the LS500 or ES350 would be my choice I sat in a new 2019 ES350 on the showroom floor on another visit....right exterior,interior,options. John was able to find one that fit my criteria at an agreeable price.Pick up day was smooth.Samantha had the car ready, Josh in finance had the paperwork ready to go and Sarah the delivery specialist went through my new car’s features.Great no pressure experience.The entire staff was helpful from start to finish.A great place to buy a car..even if you are out of state. I would give them my business gain. More

Beyond my expectations Let’s be honest. Buying a car really isn’t anyone’s favorite thing to do. It’s a lengthy process but the end result is a new car, so you trudge throug Let’s be honest. Buying a car really isn’t anyone’s favorite thing to do. It’s a lengthy process but the end result is a new car, so you trudge through it. Honestly, this time was an exception. Not only was Maria fantastic to work with but the time passed easily as both she and the finance manager were good conversationalists, so the time passed quickly. They both listened to my needs, explained everything clearly and simply, and I really felt like they were looking out for my best interests through good suggestions. On top of that, I never felt “sold to” and that’s a huge compliment since I hate being sold to. The extra follow up after the sale was even more unexpected and appreciated. Highly recommend! More