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Lexus of Memphis

Memphis, TN

4.8
916 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 916 reviews

March 26, 2021

Staff greeted me with digs and respect. My wait time was minimal. My loaner was ready and available. As a customer I felt very special. More

by Joflex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for the great feedback! We strive to deliver a seamless service experience, and hearing that this was reflected in your visit made our day. Drive safely, and we hope to see you again at Lexus of Memphis!

March 26, 2021

I love bringing my car in for service at Lexus Memphis. Damien is always so friendly, kind, detailed and helpful. He is an outstanding representative for this company. Hats off to him and Lexus Memphis. More

by DHarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Holloway
Mar 26, 2021 -

Lexus of Memphis responded

We are proud to have earned your business here at Lexus of Memphis! Thank you for trusting us with your vehicle and for the kind words about Damien. We hope to see you back next time!

March 26, 2021

Johnny Robertson has taken care of the service of my Lexus(s) for over 12 years. He represents the Lexus of Memphis brand very well. More

by sa_brown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis and for giving a shout-out to Johnny. We're proud to have earned your loyalty and we look forward to working with you next time!

March 26, 2021

Excellent. Very responsive to our needs, billed fairly and delivered prompt service. Sharon worked hard and successfully to meet our demanding schedule and Billy treated us well. More

by henry.shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Billy
Mar 26, 2021 -

Lexus of Memphis responded

Henry - Thank you for reviewing Lexus of Memphis! We love to hear that Sharon and Billy provided five-star service and we appreciate you mentioning them. Hope to see you down the road!

March 26, 2021

Great customer service. Internet cafe was outstanding. My representative Mike was knowledgeable and professional. I recommend any one with a Lexus to get repaired here More

by Whittedg1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mcpherson
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Mike know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 26, 2021

Billy was excellent in all ways. He was kind, good communicator/explained things well, promptly answered all questions. Highly recommend Billy at Lexus of Memphis! More

by S Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 26, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! Billy is an excellent member of our team at Lexus of Memphis, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 26, 2021

Lexus of Memphis is great. Johnny Robertson goes above and beyond helping me with my car. He and the quality of Lexus will be why I’m sure next car will be a Lexus. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny robertson
Mar 26, 2021 -

Lexus of Memphis responded

Dennis, we are delighted to read your glowing feedback about Johnny and the team! Thank you for supporting Lexus of Memphis and sharing your experience. Safe travels until we see you next!

March 26, 2021

Lexus of Memphis is the finest dealer for Lexus service! Their service is fast and friendly, and they can be trusted! Excellent Service Department! Their team does great work, from the moment that you driv More

by jukeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cassita, Mike McPherson
Mar 26, 2021 -

Lexus of Memphis responded

Your feedback means so much to us! It is a privilege to have earned your business at Lexus of Memphis and we look forward to taking care of you next time!

March 23, 2021

I was very satisfied with the services. Every one there are very friendly and willing to help customers. The service was fast, and they call you right away when they are done with your car. More

by Annev7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 23, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback about your recent visit to Lexus of Memphis. We appreciate your kind words about our team and we look forward to assisting you in the future!

March 22, 2021

We have an 2018 Lexus RX350 in which I think has been service three times at Lexus of Memphis. Our point of contact on two of those service was Damian H, who has done an Exceptional job in scheduling and More

by M Suggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian H
Mar 22, 2021 -

Lexus of Memphis responded

Thank you for taking the time to share your experience! We are very proud of our team, and it means a lot to hear that Damian went the extra mile to assist with your vehicle. Drive safely in your 2018 Lexus RX 350, and we hope to see you back at Lexus of Memphis!

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