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Lexus of Memphis

Memphis, TN

4.8
916 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 916 reviews

April 01, 2021

Billy did a wonderful job of making my 25,000 service appointment a great experience! I had a loaner I was able to use and they did a great job in my car detail as well. I would highly recommend Billy an More

by foster.michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Moore
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for trusting Lexus of Memphis with your vehicle. We strive to deliver top-notch service and I'm glad that came through to you. Our team looks forward to working with you next time!

April 01, 2021

Great customer service, could not ask for more professional care. Johnny was very professional and knowledgeable and was on time. Definitely recommend Lexus service dept. More

by jcvail1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johny
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Johnny earned your five stars. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

I have received servicing from Lexus of Memphis for many years. The staff members and atmosphere are both pleasant and accommodating. Rates are also reasonable! More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade! He is the best!
Apr 01, 2021 -

Lexus of Memphis responded

Hi Lynn - Thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in our team. Drive safely, and we hope to see you again at Lexus of Memphis!

April 01, 2021

Excellent dealership with the best customer service. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. More

by bamulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 01, 2021 -

Lexus of Memphis responded

Thank you for the great review! We are very proud to have Joey on our team and happy to hear that he delivered such an efficient service experience. Drive safely, and we hope to earn your business again at Lexus of Memphis!

April 01, 2021

Jesse and Ron were a pleasure to work with. Insured I got the best deal possible and provided a wonderful experience when purchasing my new car! More

by aso_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sanders and Ron Gos
Apr 01, 2021 -

Lexus of Memphis responded

Thanks for shopping at Lexus of Memphis! It is our goal to find the best option for shoppers and we're glad to hear that Jesse and Ron hit the mark!

April 01, 2021

Johnny was very courteous, prompt and kept me informed of the progress in a timely fashion. He called and informed me of the completion of work. More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 01, 2021 -

Lexus of Memphis responded

We are thrilled that Johnny delivered the kind of friendly, efficient service we expect for our guests! Thank you for taking the time to review Lexus of Memphis, we are happy to have you as a customer. See you next time!

April 01, 2021

I brought my Lexus RCF in for a service and I also had a lot of questions & concerns. Billy was knowledgeable, friendly and prompt and finally fixed all of my issues!!! Best service guy there! Mary More

by Mary71770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Apr 01, 2021 -

Lexus of Memphis responded

Mary, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Memphis, and we will certainly let Billy know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 31, 2021

I asked Chris Wasson to give me a loaner large enough to fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week More

by Nissantun3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Wasson, Walker
March 30, 2021

I had the best service from Chris at Lexus of Memphis getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 30, 2021 -

Lexus of Memphis responded

Brenda, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Chris know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 30, 2021

This is one of the best dealerships I have experienced (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were excep More

by noelflo17@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 30, 2021 -

Lexus of Memphis responded

This feedback means the world to us! Thank you for choosing Lexus of Memphis and taking the time to share your experience. We hope to welcome you back for your future services!

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