Lexus of Memphis
Memphis, TN
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Billy did a wonderful job of making my 25,000 service appointment a great experience! I had a loaner I was able to use and they did a great job in my car detail as well. I would highly recommend Billy an appointment a great experience! I had a loaner I was able to use and they did a great job in my car detail as well. I would highly recommend Billy and Lexus of Memphis! More
Great customer service, could not ask for more professional care. Johnny was very professional and knowledgeable and was on time. Definitely recommend Lexus service dept. professional care. Johnny was very professional and knowledgeable and was on time. Definitely recommend Lexus service dept. More
I have received servicing from Lexus of Memphis for many years. The staff members and atmosphere are both pleasant and accommodating. Rates are also reasonable! years. The staff members and atmosphere are both pleasant and accommodating. Rates are also reasonable! More
Excellent dealership with the best customer service. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. Joey is very responsive anytime I call. They fix my car with a minimal wait time. The lounge is very comfortable if you need to wait on your car. More
Jesse and Ron were a pleasure to work with. Insured I got the best deal possible and provided a wonderful experience when purchasing my new car! the best deal possible and provided a wonderful experience when purchasing my new car! More
I brought my Lexus RCF in for a service and I also had a lot of questions & concerns. Billy was knowledgeable, friendly and prompt and finally fixed all of my issues!!! Best service guy there! Mary lot of questions & concerns. Billy was knowledgeable, friendly and prompt and finally fixed all of my issues!!! Best service guy there! Mary More
I asked Chris Wasson to give me a loaner large enough to fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week fit my baby stroller and he refused and didn't care. Chris Wasson also attempted to have me cancel my current appointment and come back the next week which I declined. Lexus of Memphis does not respond to direct emails but will surely respond to a Google review. Thank you to a Valet employee named Walker who took care of my loaner issue. I cannot recommend this dealership. More
I had the best service from Chris at Lexus of Memphis getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen getting my truck serviced. I initially called to have an additional key made for my truck and he noticed my check engine light on that I hadn’t seen on. I was glad, thanks to Chris, that it was mentioned to me and taken care of. He was very thorough in his explanation of what the cause was. It was fixed and even drives better. Thank you so much Chris for your professionalism, expertise and care of my automotive needs. More
This is one of the best dealerships I have experienced (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were excep (others were in Scottsdale AZ) From the appointment, to the vehicle reception, to the service advisor through the service performance, all were exceptional!!! More


