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Lexus of Memphis

Memphis, TN

4.8
916 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 916 reviews

April 09, 2021

My first experience for service at Lexus of Memphis was excellent. Joey was very helpful and courteous. My wait was short. Every need was met. Thank you. More

by gjeano14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Guasco
Apr 09, 2021 -

Lexus of Memphis responded

We were so happy to welcome you to Lexus of Memphis! Thank you for your business and your kind words about Joey and the team. Hope to see you next time!

April 09, 2021

I loved the awesome customer service, even when I made coffee. Also, I left a pair of boots there and Gray shipped them to me! More

by Melissa Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Gary
Apr 09, 2021 -

Lexus of Memphis responded

Melissa, it was our pleasure to assist you! Thank you for choosing Lexus of Memphis for your service needs. Safe travels!

April 09, 2021

Joey was fantastic accommodating my wife as my hospital stay prevented me from handling. He facilitated a loaner car & took care of all maintenance needed. More

by Rayford Haaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Apr 09, 2021 -

Lexus of Memphis responded

Rayford, we are happy to have you as a Lexus of Memphis customer! Thank you for your business and excellent review of Joey and the team.

April 09, 2021

Quick response and follow up to my oil change and service. Also quickly fixed a small issue to body side panel. Very helpful and timely work. More

by Jenks.jeff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Memphis, and if you ever need anything else, don't hesitate to come back and see us again!

April 09, 2021

Lexus of Memphis always exceeds my expectations when I bring my vehicle in to be serviced and I have very high expectations I highly recommend this dealership for all your sales and service needs More

by Keep guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary and Joey
Apr 09, 2021 -

Lexus of Memphis responded

Thank you so much for reviewing Lexus of Memphis! It really means a lot to hear that our service exceeds your expectations and we appreciate your kind recommendation. Hope to see you down the road!

April 09, 2021

Joey is an excellent service representative for Lexus. He is courteous and willing to assist his customers in any way. He often goes above and beyond to satisfy his customers. More

by Avant2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for sharing a wonderful review about Joey! We are delighted that you can depend on him to go "above and beyond" to assist you. Safe driving from our Lexus of Memphis team!

April 09, 2021

Anthony is a great salesman and is a tremendous help to me. He walked me through everything on the RX350L and helped me to understand the many different areas on my SUV. I will recommend him to my friends. More

by lillielewis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey was great and whole service employees.
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Anthony took such good care of you here at Lexus of Memphis, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Lexus RX 350 L!

April 09, 2021

Excellent service from Terry Cade. Always available and responsive. Terry and your service staff is why I purchase from lexusMemphis Facility is always inviting and clean. Always a pleasure More

by Gottshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for choosing Lexus of Memphis for your auto service needs! We are delighted that you received consistently excellent care from Terry and our team. Hope to see you down the road!

April 09, 2021

The representatives at the dealer were very professional and I was 100% impressed. When I decide to replace my car, Lexus of Memphis will be my first stop. More

by rhowie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 09, 2021 -

Lexus of Memphis responded

Thank you so much for reviewing Lexus of Memphis! We are delighted to hear that our team provided professional service which earned your business. We look forward to assisting you in the future!

April 09, 2021

I had a great experience I was in and out appointment was at 1pm and I was leaving around 2:15. Damien was very helpful and courteous I appreciate the experience More

by tiffinystewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback about your recent service visit to Lexus of Memphis! It's great to hear that Damien and our team helped you get back on the road in a timely manner. Enjoy your weekend!

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