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Lexus of Memphis

Memphis, TN

4.8
916 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 916 reviews

April 14, 2021

I have been taking my 2001 Lexus 430 to the dealership and always pleased, and if problem, repair with no problem or extra expense. Johnnie always take good of my issues. More

by Ccarolecarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie
Apr 14, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let Johnnie know that you appreciate his help. We look forward to your next visit!

April 13, 2021

Always are very responsive to request for service and everyone there is extremely nice. They are always willing to provide a loaner car so I don’t have to sit and wait More

by Jshipman126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry cade
Apr 13, 2021 -

Lexus of Memphis responded

Thank you for sharing this feedback so that others will know what it's like to be a guest at Lexus of Memphis! We are happy to hear that you're a satisfied customer and look forward to our continued relationship.

April 12, 2021

Excellent! They are very customer conscious and make every effort to ensure customers convenience, quality of work and individual needs. Great place to do business! More

by Gtowndr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cobe
Apr 12, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we are grateful to have you as a customer. We look forward to your next visit!

April 12, 2021

The Lexus dealership is the only place I bring my vehicle for any type of service. Mr Johnny Robertson is a excellent service advisor. Mr. Johnny is always pleasant and helpful. I purchased my vehicle from More

by dclemmer55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 12, 2021 -

Lexus of Memphis responded

Thank you for your confidence in our team! We strive to deliver a seamless service experience, and it is fantastic to hear that this was reflected in your time working with Johnny. Drive safely, and we hope to see you again at Lexus of Memphis!

April 11, 2021

The Memphis dealership is professional, has great inventory selection, and will work with you on prices. A+!!! Sales showed no gamesmanship in negotiations and purchase. Ricky T was great to work wit More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Tran
Apr 12, 2021 -

Lexus of Memphis responded

Thank you, Ace, for reviewing Lexus of Memphis! We're glad to hear that our team was such a pleasure to work with and we wish you safe travels!

April 11, 2021

It was my 1st visit with my car since buying in 2020. Everyone was so friendly and helpful it made the visit very easy. Plan on going back soon for some tech help. More

by Memphis in May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wasson
Apr 12, 2021 -

Lexus of Memphis responded

Thanks for leaving Lexus of Memphis a review! We're proud to have been a part of your car buying experience and we're glad to hear that our team walked you through the process!

April 10, 2021

This may sound a little far-fetched but my decision to purchase a2018 SUV two years ago after owning two other lexus SUVs was based not so much on the great vehicles themselves but on the FABULOUS servic More

by Dabetspeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 13, 2021 -

Lexus of Memphis responded

This feedback means the world to us! Thank you for choosing Lexus of Memphis and highlighting Terry's great work. We hope to welcome you back for all your future services!

April 10, 2021

Joey is always great and knowledgeable. The service is good. All the staff are friendly. The car wash service has not been great over the past few times. More

by Capersshari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 12, 2021 -

Lexus of Memphis responded

While I am glad to hear that our team is always helpful, I am concerned by your additional feedback. We want guests to be confident in our work and I do apologize if we fell short in any way. I'll discuss this with my team so we can work towards improving. Thanks, Gary York - Service Manager - 901-362-8833

April 09, 2021

I always have a great experience at Lexus of Memphis! Damien is very professional and knowledgeable of Lexus’ menu of services. I am very comfortable leaving my beloved ES 350 in his care! More

by kjack19134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 12, 2021 -

Lexus of Memphis responded

Thank you for your business and your confidence in Damien! It is gratifying to hear that he always takes such great care of you and your Lexus ES 350. See you next time at Lexus of Memphis!

April 09, 2021

Lexus of Memphis has always been an honest and dependable dealership to take my vehicle for service. I’ve never felt pressured into doing more than what’s necessary. I’m usually in and out within a reasonabl More

by Scharping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 09, 2021 -

Lexus of Memphis responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Memphis, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

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