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Lexus of Memphis

Memphis, TN

4.8
923 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 923 reviews

April 16, 2021

I had a great experience!! Damian was wonderful!! We live 1 hr away in another town. The dealer even returned our car to us, right to our door! More

by vogtcynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for reviewing Lexus of Memphis! We are so happy to hear that Damian's service stood out to you and we appreciate you taking the time to commend him. Enjoy your weekend!

April 16, 2021

Billy did a great job for me. Lexus service dept. always does a great job. I appreciate the entire service team. They are wonderful to work with. More

by Mrose129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that Billy and the team earned your five stars. Drive safely, and we hope to see you again at Lexus of Memphis!

April 16, 2021

As always, the services at Lexus of Memphis was Great! The service department does great work, the loaner cars are a big help for me, and Mike is always super helpful! My wife and I have both been taken o More

by Jhbroughton21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

We're so lucky to have you and your wife as loyal customers! It's wonderful to hear that Mike and the rest of our service team always take such good care of you and your vehicles. Thank you for trusting Lexus of Memphis with all your repair and maintenance needs over the years!

April 16, 2021

Appreciate the excellent, friendly, no-pressure service. The entire process of getting my car serviced was totally efficient and no-hassle. From making the appointment for service to the attention given to More

by Bboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny & service team
Apr 16, 2021 -

Lexus of Memphis responded

We are thrilled to hear that from start to finish you received five-star service from our Lexus of Memphis team. Thank you so much for supporting us by posting a fantastic review! We are grateful that you trust us with your vehicle and hope to see you down the road.

April 16, 2021

This service rep, Mike McPherson is the best ever and the dealership just top notch- will always drive a Lexus!! Always friendly and helpful and go the extra mile More

by Sanrere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

Your feedback means so much to us. We're glad to hear that Mike was such a pleasure to work with during your visit to Lexus of Memphis and we look forward to seeing you next time!

April 16, 2021

Wonderful friendly service and Joey is the best to work with🙂 Sharon was also good to schedule my appointment. The loaner car was clean and Ready when I got there. More

by Lakegirl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey and Sharon
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for reviewing us and for giving a shout-out to Joey and Sharon. We look forward to your next visit to Lexus of Memphis!

April 16, 2021

Customer Service is superb! I have never had a bad experience with any staff member. Service is always great. Some services are a bit costly. I recommend overall. More

by Evette1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 16, 2021 -

Lexus of Memphis responded

Evette - We appreciate this feedback and are so glad that you can depend on our Lexus of Memphis team for excellent service, every visit. Thank you so much for your recommendation!

April 16, 2021

Car was taken back promptly for service. Mike was very courteous and professional as usual. I was told immediately when the car work was completed. I have no issues with the work that was done. More

by Wiley
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

Wiley - We appreciate you trusting us with your vehicle and are delighted to hear that Mike provided professional service. Thank you for being part of the Lexus of Memphis family!

April 16, 2021

Excellent customer service!!! I've never been disappointed with their attention to detail and personable service in over 20 years. Customer for life!!! Every one is always so friendly and willing More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 16, 2021 -

Lexus of Memphis responded

Thank you for the great review, KJ! We are proud to have earned your business over the years. Drive safely, and we are looking forward to seeing you again at Lexus of Memphis!

April 16, 2021

Top notch, professional, and courteous! First time in the service dept at Lexus Memphis, and they made me feel like I was a well known customer. More

by KReed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson and Mike McPherson
Apr 16, 2021 -

Lexus of Memphis responded

What wonderful feedback! Thank you for allowing us the chance to assist you. We love to hear that our team left a great first impression. Hope to see you next time at Lexus of Memphis!

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