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Lexus of Memphis

Memphis, TN

4.8
923 Reviews

2600 Ridgeway Road

Memphis, TN

38119

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Showing 923 reviews

April 23, 2021

Wonderful service, efficient and timely. I have gone there for years. Terry Cade is wonderful. I highly recommend this dealership. You won’t regret choice More

by mary.lovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 23, 2021 -

Lexus of Memphis responded

Mary - thanks for your loyalty to Lexus of Memphis. We look forward to working with you next time!

April 23, 2021

Immediately saw me without an appointment for a nail in a tire and corrected it then. Mr Cade reviewed my records and saw that I had tire insurance coverage. More

by tlthompsonmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cade
Apr 23, 2021 -

Lexus of Memphis responded

A big thanks from all of us for the 5-star feedback! We're so glad that we could assist with your tire issue and get your vehicle back on the road safely in no time. We hope to see you back at Lexus of Memphis in the future!

April 23, 2021

They got me right in! Terry got me in my loaner, he called once everything was completed, very smooth. Asked me was there anything else. I said, no.. he even saved me a few dollars More

by Sanvirges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 23, 2021 -

Lexus of Memphis responded

We always appreciate 5-star reviews! Thank you for taking the time to share your experience so that others can see what it's like to work with our service team here at Lexus of Memphis. We'll be sure to pass along your kind words to Terry!

April 23, 2021

Quick, friendly and efficient service.Mike MacPherson is excellent in taking care of my car. I dropped my car off the night before and it was ready for pick up before noon the next day. More

by Czalowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Apr 23, 2021 -

Lexus of Memphis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with Mike and the Lexus of Memphis team. Drive safely, and we hope to see you again down the road!

April 23, 2021

John Shipp was great. We appreciated all of his help finding the perfect Lexus for us. We especially appreciated his instructions for operations and pairing our phone. More

by harveygardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shipp
Apr 23, 2021 -

Lexus of Memphis responded

Thank you, Harvey! There is nothing we love more than helping a guest drive away in their perfect car and we're so glad that John could help you find your beautiful new Lexus. All of us here at Lexus of Memphis wish you many safe and happy miles!

April 17, 2021

Torrey, Gary & Ron went above and beyond to help me get my car running again. My car wouldn’t start and within a couple of hours Torey with Roadside Service was at my house with a new battery. I can’t than More

by Kim Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary York, Ron Goss, Torey
Apr 19, 2021 -

Lexus of Memphis responded

Kim, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly let Torrey, Gary, and Ron know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

April 17, 2021

We have always received excellent service on our GX 460 ( I love this vehicle). Mr Johnny Robertson has always gone above and beyond to take care of our needs. Thank you for his ability to make sure e More

by Judy.griffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Robertson
Apr 19, 2021 -

Lexus of Memphis responded

Judy, thank you for trusting our team with your business and your Lexus GX 460! We are thrilled that Johnny and the team always go the extra mile to make you happy customers. See you next time at Lexus of Memphis!

April 17, 2021

I was very pleased with my visit at the dealership. Mr. Billy was very welcoming and was happy to answer all my questions. The waiting room was comfortable and clean, including the restroom. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Billy
Apr 19, 2021 -

Lexus of Memphis responded

Joy - Feedback like this makes our day! Thank you for taking the time to post about your recent visit to Lexus of Memphis and share kind words about Billy. We hope for the chance to assist you in the future!

April 16, 2021

I was early for my appointment but was taken right back. The work on my car was done in a timely manner. The staff was courteous and friendly. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 19, 2021 -

Lexus of Memphis responded

Janice, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and if you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Just very accommodating and got me in and out as quickly as possible. Everything was very nice and welcoming while waiting for device to be complete More

by Shelia-morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Apr 19, 2021 -

Lexus of Memphis responded

Sheila, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Memphis, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

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