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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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November 22, 2019

I drive from Vero Beach to Melbourne Lexus because of their BEYOND EXCELLENT Service. Steve Lasker is Extremely Caring; Compassionate and Attentive. The Mechanics too More

by pr1359
Recommend Dealer
Yes
Employees Worked With
Rachel Webb and TJ Page , Steven Lasker
Nov 25, 2019 -

Lexus of Melbourne responded

Hello, thank you so much for choosing Lexus of Melbourne for all of your service needs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit!

November 20, 2019

The 50,000 mile service was fast, effecient and friendly. Steve Lasker and the other maintenance people did an excellent job of taking care of me and my car. I will recommend Lexus of Melbourne to anyone who More

by lehman644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Nov 22, 2019 -

Lexus of Melbourne responded

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We will be sure to pass along your comments to Steve and the team. Until the next time we meet, take care!

November 19, 2019

Replacement Airbag Service work was done on schedule and complete on time. Dealership provided a loaner car which of course is very helpful when the car is being keep ov More

by Reef Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Lexus of Melbourne responded

We are glad everything was done on time and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2019

I have been dealing with Lexus of Melbourne for five years. Duane Labour has been my service rep. I depend on him and trust his judgement on all transactions Lexus of Melbourne in Viera and Mr Labour m More

by foxyduba
Recommend Dealer
Yes
Employees Worked With
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Lexus of Melbourne responded

We are pleased to hear Duane always takes great care of you! Thank you so much for continuing to choose us for your service needs!

November 17, 2019

Always a great experience Jamie Coates is the most outstanding service rep that I have ever dealt with. She makes all her customers feel at ease and thoroughly explains what is More

by Monk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Lexus of Melbourne responded

We are so happy to read such a great review about Lexus of Melbourne! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2019

I been going to the Lexus for some time and there always been wonderful and pleasant to work with I highly recommend Lexus to my family and friends.. More

by Lifeisgoodallday615
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

November 16, 2019

It's always a good experience. It's always a good experience to be taken care of by the team. They are very prompt and helpful, and always take care of me. More

by bkshellb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker, Mikel Retz
Nov 18, 2019 -

Lexus of Melbourne responded

Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 13, 2019

As always I’m treated with great care and courteous. My representative, Steve was professional, personable and provided quality customer service. He answered all question and made me feel he was concern a More

by BBudgett
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Nov 14, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 12, 2019

Great service Ruben is an excellent service manager. I highly recommend him for managing the service of my Lexus. He kept me informed on what needed to be done. More

by pricebingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We look forward to your next visit. Take care!

November 10, 2019

New Front Tires and Alignment John was ready for me and got it done. Plus, he assured me that my vehicle was safe for the upcoming trip that I have planned. More

by SMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Lexus of Melbourne responded

Smike, we're glad to hear John took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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