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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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August 05, 2015

always friendly and professional. John Lohne has been my service advisor since I purchased the vehicle. He is professional and always advises me of the right thing to have done to kee More

by tema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 15, 2015 -

Lexus of Melbourne responded

We are very proud of John and our entire Service Department! Thank you for your business!

August 01, 2015

Great service as usual! I am never disappointed when I go in to the dealership. The service staff there is always amazing, and John is just the best! He always goes out of hi More

by Michelle
Recommend Dealer
Yes
Employees Worked With
John L
Aug 04, 2015 -

Lexus of Melbourne responded

Michele - thank you for your 5 star review of our Service Department and, most importantly, your loyalty and business. We look forward to the next time we can be of service and will pass on your kind words to John!

July 31, 2015

80 thousand mile check-up. Great service as usual. John Lohne is always personable, attentive and courteous. We can trust that he and the service department know exactly what ty More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Aug 04, 2015 -

Lexus of Melbourne responded

Sandy - so happy to hear John and our service team met your expectations! We love "customers for life", so we appreciate your business and look forward to serving you in the future.

July 30, 2015

First service at this facility First experience with Viera location, and I was pleased. John Lohne (my service tech) was cordial, courteous, and professional. I was given a court More

by winger737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Jul 31, 2015 -

Lexus of Melbourne responded

Very happy to hear our Service department exceeded your expectations. Thank you for your business and we look foreard to serving you the next time.

July 22, 2015

Tire repair i called John Lohne Wednesday morning to make an appointment to check a tire I suspected had a slow leak. John got me in Wednesday afternoon and the p More

by bcaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Jul 31, 2015 -

Lexus of Melbourne responded

We are very proud of our fast and efficient Service Department. Thank you for your business and we share your comments with John.

July 21, 2015

Vicki Owens SC-430 Recall AirBag As always, the Lexus of Melbourne team (John Lohne, his staff, Mike Retz) had the recall taken care of without any inconvenience or delay. We only le More

by Vicki Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Retired NASA/Boeing, current Consultant Precision of Cocoa (Wayne); The Aerospace Corp/CCAFS (Vicki)
July 17, 2015

Fast, efficient, and no fluff!! John Lohne is always a pleasure! Fast, efficient, and no fluff!! He listens and delivers! If that's the experience you're looking for...look for Jo More

by kdardano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
July 09, 2015

My Service Advisor John Lohne made my expereince great. Your service department is exceptional. Technicians are great. My Service Advisor John Lohne has taken care of me for many years and John goes above a More

by luvmycar0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
July 07, 2015

Service visit Very prompt and courteous service by all...Knowledgeable and forthright with what work needs to be done and cost...Would go nowhere else to have work More

by sgreene1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne and Duane Labeur
June 30, 2015

20,000 Mile Maintenance Check Everyone in the Service Department is so friendly! I no longer dread taking my car in for service. At Lexus it is a breeze! Brian is the Best!! More

by carose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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