769 Reviews of Lexus of Melbourne - Service Center
This dealership really cares about your business. Everyone is always willing to assist. Who would think bringing your car in for service could be a pleasant experience ! Thank you Jamie Coates, my se Everyone is always willing to assist. Who would think bringing your car in for service could be a pleasant experience ! Thank you Jamie Coates, my service advisor. More
The very best - "times two!" My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found L My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found LOM to not only been the finest dealership for any brand of vehicle we have ever encountered, but an organization that features the finest customer-oriented employees at every level. Typical of these employees is our Service Representative John Lohne, who over the years has never wavered from the standards of professionalism that he role-models. His approach is always that of a friend and as an expert in what he does, and by doing so he also provides each customer with an extremely positive view of Lexus of Melbourne. More
Dash recall handled Dash on my 2004 RX330 deteriorated and Lexus sent notice. John Lohne gave the extra effort to get parts ordered and have repairs completed. Car looks Dash on my 2004 RX330 deteriorated and Lexus sent notice. John Lohne gave the extra effort to get parts ordered and have repairs completed. Car looks new again More
exceeded my expectations we are an all lexus family. We own three now and had a fourth but no longer needed the vehicle. Aside from the fact we like the quality of our lexus w we are an all lexus family. We own three now and had a fourth but no longer needed the vehicle. Aside from the fact we like the quality of our lexus we appreciate John Lohne and the care he takes with our vehicles. John is like having a friend in the business. I can assure you that as long as John is at the dealership I will continue to do business at Lexus of Melbourne.. More
Excellent and Reliable Service Department John Lohne has alway provided professional yet personal care to me. He is an asset to your dealership and one of the reasons I will keep coming back. John Lohne has alway provided professional yet personal care to me. He is an asset to your dealership and one of the reasons I will keep coming back. More
45000 mile service We have dealt with this dealership since they were on the waterfront in Melbourne and continue to be pleased. The service department is pleasant to We have dealt with this dealership since they were on the waterfront in Melbourne and continue to be pleased. The service department is pleasant to deal with - John Lohne is an awesome advisor and can be counted on to have everything ready on time with no surprises. John is a true asset and one of the big reasons we return again and again. Oh, and the reception staff are warm and friendly and always there to offer assistance. More
super helpful When life is very hectic and you don't think you can get things done, Lexus of Melbourne comes through to help get one more thing off your to do list When life is very hectic and you don't think you can get things done, Lexus of Melbourne comes through to help get one more thing off your to do list easily and seamlessly. More
always efficient and fast John, my service advisor,is always punctual and friendly. There is never any hidden cost and he always asks me if I have any concerns or questions. John, my service advisor,is always punctual and friendly. There is never any hidden cost and he always asks me if I have any concerns or questions. More
service--new tires. Staff is helpful and respectful; work was done on time. I am glad I bought the service agreement when I bought my car--it's like getting free oil chan Staff is helpful and respectful; work was done on time. I am glad I bought the service agreement when I bought my car--it's like getting free oil changes. More
Confident I depend on Brian Toker, my service advisor for his sincere, honest and friendly way he takes care of me and my2007 RX350. I love the comfortable I depend on Brian Toker, my service advisor for his sincere, honest and friendly way he takes care of me and my2007 RX350. I love the comfortable waiting area I can use if I choose to wait while my car is being serviced. Everyone is very professional at the Lexus of Melbourne dealership. I can honestly say, "I highly Recommend" Lexus of Melbourne. More