Lexus of Melbourne - Service Center

We Love Lexus of Melbourne! We purchased our Lexus LS 460 from Lexus of Melbourne in 2012. That was the best experience we ever had buying a car. Lexus of Melbourne has perform We purchased our Lexus LS 460 from Lexus of Melbourne in 2012. That was the best experience we ever had buying a car. Lexus of Melbourne has performed all of our routine service and maintenance. Making appointments, obtaining a loaner, and picking up the vehicle when service is complete has always been a breeze. Our service adviser Bryan always greets us with a smile and calls us by name. He stays on top of our service records and always gives us good advice regarding service and maintenance. We highly recommend Lexus of Melbourne to our friends. We plan to buy our next car from Lexus of Melbourne. More

Lexus of Melbourne rocks! As always, Lexus of Melbourne did a great job servicing my car today! Brian was very helpful and my car was nice and clean when returned to me. As always, Lexus of Melbourne did a great job servicing my car today! Brian was very helpful and my car was nice and clean when returned to me. More

Lexus of Melbourne is has the best service center The service at this dealership is impeccable. Brain Toker, my service consultant is always upbeat and extremely knowledgable. I know he is looking ou The service at this dealership is impeccable. Brain Toker, my service consultant is always upbeat and extremely knowledgable. I know he is looking out for my Lexus, safety and bottom line. I appreciate having the continuity of the same service representative over the years. It makes the process more enjoyable. More

Jamie Coates is outstanding in her customer sensativity See above, Jamie is excellent. Her knowledge and understanding of customer drivers is beyond good. I trust and believe that she has my well being at h See above, Jamie is excellent. Her knowledge and understanding of customer drivers is beyond good. I trust and believe that she has my well being at heart and also will do what is expected and necessary to keep me operating my Lexus, with cost concerns ,as a factor. More

Excellent as always! Been with Lexus of Melbourne since I moved here in 2010. Best service of all Lexus dealers I've dealt with. My service advisor is Jamie Coates and m Been with Lexus of Melbourne since I moved here in 2010. Best service of all Lexus dealers I've dealt with. My service advisor is Jamie Coates and my sales rep is Shannon Mayer....excellent service every visit! More

10K service From the scheduling process through my departure my experience was positive. Brian was courteous, professional and helpful. I would recommend Lexus o From the scheduling process through my departure my experience was positive. Brian was courteous, professional and helpful. I would recommend Lexus of Melbourne to all. More

The best in the business! Brian Toker is the best in the business when it comes to service. He is thorough, professional, and courteous plus he ensures complete customer satis Brian Toker is the best in the business when it comes to service. He is thorough, professional, and courteous plus he ensures complete customer satisfaction. He and the other staff go out of their way to keep everyone satisfied. In a world where customer is lacking, Lexus of Melbourne is the Gold Standard. More

service review I have been driving Lexus products for almost 12 years and your service department is why I keep coming back. Jamie Coates is a fantastic representati I have been driving Lexus products for almost 12 years and your service department is why I keep coming back. Jamie Coates is a fantastic representative and a Huge asset to your dealership. More

Awesome customer service as always! Jaime has always given us outstanding customer service, along with the rest of the Lexus of Melbourne crew! Jaime is always accommodating to our crazy Jaime has always given us outstanding customer service, along with the rest of the Lexus of Melbourne crew! Jaime is always accommodating to our crazy schedules to make sure that servicing our vehicle is not a burden. More

Enjoyed my visit. I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will c I had my 2014 250C serviced and extremely pleased. John Lohne was courtesous, friendly,knowledgeable, and helpful. He arranged a loaner for me. Will continue to have my car serviced at Lexus. More