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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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January 16, 2016

So thankful for the best service! My car is a 2007 Lexus RX350. I absolutely love this car. I take such good care of this car and I go to Lexus of Melbourne. I am so grateful for the s More

by Julie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates
Jan 18, 2016 -

Lexus of Melbourne responded

Thank you so much for taking the time to write this great review about your experience at our dealership and with our team! We truly appreciate your continued business and enjoy your Lexus RX350!

January 16, 2016

Always Excellent Service As with every time I come here for service Brian Toker takes care of me from start to finish. Always extremely friendly and courteous he always keeps More

by SamC2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Jan 18, 2016 -

Lexus of Melbourne responded

What an excellent, five-star review! Thank you for taking the time to write this and we will be sure to pass along your kind words. Thank you for your business!

January 15, 2016

John Lohne provided excellent service At a time when I was i I had an appointment Monday AM to have our 2015 RX 350 detailed. I had gotten out of Viera Hospital the day before after being hospitalized for an ab More

by Gamecock 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Lexus of Melbourne responded

Thank you so much for taking the time to write this great review! We are so happy to hear that John was able to make the situation smooth and easy for you. Thank you for your business and you have our best wishes in your recovery!

January 15, 2016

Love Lexus of Melbourne! The service at Lexus of Melbourne never ceases to amaze me. From the moment we walk in and are greeted by name, to the personalized care that we recei More

by Liz Head
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave a great review! We're thrilled to hear you had a fantastic experience. We will be sure to let Rob and John hear your kind words. Thank you for your business and we hope to see you again in the future.

January 12, 2016

Servicing my Lexus I have own a Lexus for over 20 years and have always had this dealership provide the appropriate maintenance. Why? Because I trust them! Thanks More

by Devils2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2016 -

Lexus of Melbourne responded

Thank you for your review! We are pleased to hear that you have always trusted our service department to do a great job. We appreciate your business and look forward to working with you again in the future!

January 12, 2016

Customer Services I bought my car from Lexus of Mel. & all maintance has has been through Brian T. Dealing with the same person very nice!!! Excellent services every ti More

by ALexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Jan 12, 2016 -

Lexus of Melbourne responded

Thank you for your review! We are so happy to hear that you have had excellent service every time you have worked with us. We appreciate your business!

January 12, 2016

Routine service John Lohne is a great service rep. Times as promised, service done correctly, and a clean car to boot. I have always enjoyed dealing with John and h More

by macdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2016 -

Lexus of Melbourne responded

Thank you for your review! We are so happy to hear that you enjoy working with John and that he gets the service done right. We appreciate your business and look forward to working with you again in the future!

January 08, 2016

Painless way to buy a car Tom did a great job for us. The car we saw online looked even better in person. No pressure, good price for our trade in, one hour of time well sp More

by hinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in finance, Tom Hakimi
Jan 08, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review! We're pleased to hear Tom made your car buying experience an excellent one! He is a great man and we'll be sure to let him hear your kind words. Thank you for your business and we hope to see you again in the future.

January 08, 2016

Service experience I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and he More

by Captain Jack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Lexus of Melbourne responded

Thank you for your kind words! We're happy to hear you had a pleasant experience at our dealership. Our service team will be happy to hear your appreciation. We appreciate your business and hope to see you again in the future.

January 08, 2016

Awesome. Experience John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When do More

by Lenny405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to leave a wonderful review! We're thrilled to hear you had such an excellent car buying experience with John. He is a great man and will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

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