Back

Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

Sort by
January 26, 2016

Fast and friendly Visited without an appointment for an immediate problem. No problem for John, he immediately booked me in and my problem was fixed in 1/2 hour. More

by John34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Lexus of Melbourne responded

John, Thank you for taking the time to write this 5-star review! We will be sure to let John know that you appreciated his service. We hope to see you again in the future!

January 23, 2016

My Normal Excellent Servvice Experience I own a Lexus RX350 and bring it to Lexus of Melbourne for all my service. I prefer Lexus of Melbourne for servicing my car because they not only do More

by Garyds123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Lexus of Melbourne responded

Thank you for this five-star review. We are thrilled to hear about your positive experience. Thank you for your business and your kind recommendation.

January 22, 2016

Thanks for the Excellent Service I would like to thank John Lohne for the excellent service provided during our visit for service on my 2015 RX350. The loaner car was ready and my wi More

by orchidrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Lexus of Melbourne responded

What a great review! Thank you for taking the time to write this. We will pass along your kind words to John. We're happy to hear that you enjoyed your experience with us and our coffee and look forward to seeing you again!

January 22, 2016

Excellent personalized service. My service advisor was prompt, efficient and courteous. John was ready for me when I arrived, so I was promptly served. My service was completed in a More

by Emushill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to write this review! We appreciate your business and will be sure to pass along your kind words to our team!

January 22, 2016

Lexus of Melbourn As always, you feel welcomed at Lexus of Melbourn. It was a pleasure to get the car serviced, John, my service person, was friendly, took care of bus More

by Gloria14519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Lexus of Melbourne responded

We appreciate you taking the time to write this excellent review about your experience with our dealership and our service team! We will be sure to pass along your kind words to John and the team. Thank you for your continued business and we look forward to seeing you again!

January 21, 2016

Excellent service I have been a Lexus customer since 2000! Their superior product with their excellence customer service provided every time, it's what keeps me coming More

by Mmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Lexus of Melbourne responded

Thank you for leaving a wonderful review! It is our absolute pleasure to assist you all those years and more to come. We will be sure to let TR hear your kind words. Thank you for your continued business and we hope to see you again in the future.

January 20, 2016

happy driver Today I decided to try to get both my vehicles serviced. I thought it would be crazy but John and the crew at Lexus of Melbourne actually made it eas More

by neighbor to dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to share your story and giving us a 5-star review! We are happy to hear that your service was fast and easy. We strive to provide an elevated customer service experience for our customers and we are happy to hear you think we've succeeded. We hope to see you again in the future!

January 20, 2016

It Ain't Broke We, myself and my family have been a customer for many years and nevr been disappointed. As in the title if "it ai't broke, don't fix it".When I said More

by copynet@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2016 -

Lexus of Melbourne responded

Thank you for this 5-star review and your loyalty to our dealership, we really appreciate it! We look forward to helping you and your family in the future!

January 16, 2016

My car was detailed, it looked wonderful. The only thing I am concerned about is when I dropped it off I had a full tank of gas, when I got it back the gauge was halfway between full and 3/4. More

by Seabee1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
Jan 18, 2016 -

Lexus of Melbourne responded

Thank you for your feedback! We will pass this along to our team. We appreciate your business and your review.

January 16, 2016

Servicing Jamie spent the extra time with me to work out a kink with my navigation system. It was the end of the day and I'm sure time for her to go home yet t More

by Eleanor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 18, 2016 -

Lexus of Melbourne responded

What a great review! Thank you for taking the time to write about your experience with Jamie. We will be sure to pass along your kind words. Thank you for your business and enjoy your vehicle!

...
64
...