Lexus of Melbourne - Service Center

Always Excellent Excellent service, nice waiting room, pleasant to wait, good time to catch up on my reading. The Lexus always looks good when presented after service Excellent service, nice waiting room, pleasant to wait, good time to catch up on my reading. The Lexus always looks good when presented after service. Brian always answers my innumerable nagging questions. I am a real customer and no relation to the dealership. More

Yearly maintenance Great dealership with excellent service personnel. I enjoy taking my car to the dealership. Enjoy working with Brian, he is very helpful in all aspe Great dealership with excellent service personnel. I enjoy taking my car to the dealership. Enjoy working with Brian, he is very helpful in all aspects. More

Service Dept is #1 Brian Toker is my service person and always helps me with any and all questions or needs that I have regarding my 2015 RX 350. Brian Toker is my service person and always helps me with any and all questions or needs that I have regarding my 2015 RX 350. More

Service of my RX 350 The reason I'm giving such a high rating is due to John Lohne. He is an excellent representative for Lexus. He is friendly, personal and very helpfu The reason I'm giving such a high rating is due to John Lohne. He is an excellent representative for Lexus. He is friendly, personal and very helpful in explaining the service needed and provided. More

Everything went perfectly Brian Toker helped me every step of the way to get my car with a dead battery to the dealership and to receive a new battery. He was there on the pho Brian Toker helped me every step of the way to get my car with a dead battery to the dealership and to receive a new battery. He was there on the phone for me and there when I arrived. He told me that the problem was likely a dead battery and the car, all cleaned, would be back to me in an hour. He was right. All went very smoothly. More

Service Experience My recent experience was excellent. Scheduling was easy, the loaner vehicle was clean and luxurious, and the service was done in a timely, courteous My recent experience was excellent. Scheduling was easy, the loaner vehicle was clean and luxurious, and the service was done in a timely, courteous and clean manner. Our service advisor, John Lohne, is efficient, knowledgable, and thoughtful at all times. We are very happy with the LS we purchased at Lexus of Melbourne, and with the service we receive each time we return. More

Excellent service as always I received excellent service as always. I was able to get an appointment in a very timely manner. Jaime is always pleasant and extremely helpful. I received excellent service as always. I was able to get an appointment in a very timely manner. Jaime is always pleasant and extremely helpful. More

Outstanding A pleasure coming into your service Dept. The entire miaintenance department are so courteous, friendly and professional. They always seem to go that A pleasure coming into your service Dept. The entire miaintenance department are so courteous, friendly and professional. They always seem to go that extra mile to make my wife and I feel special. More

Great The people that work here are always very helpful,knowledgeable and friendly. The amenities are nice to have when you are waiting for your vehicle. Ve The people that work here are always very helpful,knowledgeable and friendly. The amenities are nice to have when you are waiting for your vehicle. Very pleasant atmosphere. More

The Best Anywhere! I'm 54 years old. So I've owned many cars and had a lot of service done on them. I can honestly say that Lexus of Melbourne provided far and away the I'm 54 years old. So I've owned many cars and had a lot of service done on them. I can honestly say that Lexus of Melbourne provided far and away the best car service I've ever had. John was courteous and very professional. The work done on my car fixed it perfectly, and they didn't tack on any extra unneeded stuff. They were efficient, and the work was done promptly. The waiting area was huge, clean, and very comfortable. I could really stretch out and relax. Their were large glass windows there, so I could keep an eye on my car while it was being worked on. The work area was immaculate; easily the cleanest I've ever seen. They even washed and vacuumed my car after finishing, and without my having to ask. It really was a perfect experience from start to finish, and it took the dread completely out of having to go have my car fixed. More