Lexus of Melbourne - Service Center

Faith in a Dealership I am pleased to call Lexus of Melbourne my go-to dealership. I purchased the car from them used and have all service requirements since performed at I am pleased to call Lexus of Melbourne my go-to dealership. I purchased the car from them used and have all service requirements since performed at the service department. John Lohne has treated me like a family member and I am honored to call him a friend. His service department is competent and efficient. So much so, I choose to drive 70 miles for service even though I have other options locally. More

Excellent customer service... As always!!! Another great job by Jaime and the rest of the service department crew, on the service of my 2015 ES. Thank you so very much!!! Another great job by Jaime and the rest of the service department crew, on the service of my 2015 ES. Thank you so very much!!! More

Satisfied customer. An excellent job and great courtesies.Highly recommended and very satisfied.Employees in general were willing to help and provided transportation to a An excellent job and great courtesies.Highly recommended and very satisfied.Employees in general were willing to help and provided transportation to allow us have lunch . No waiting and the car delivered expeditiously. More

Service Visit 2/24/2106 My service visit yesterday went perfectly. My service advisor, Brian Toker, did his usual excellent job in taking care of the service required on my My service visit yesterday went perfectly. My service advisor, Brian Toker, did his usual excellent job in taking care of the service required on my vehicle, having the correct parts available, scheduling a loaner car for the day, and getting the work completed in a timely manner. I highly recommend working with Brian whenever your Lexus requires service. More

Service experience at Lexus of Melbourne I have been purchasing and servicing vehicles at Lexus of Melbourne for 12 years. The dealership goes the extra mile in giving their customers the be I have been purchasing and servicing vehicles at Lexus of Melbourne for 12 years. The dealership goes the extra mile in giving their customers the best purchase price possible. The best part of purchasing a vehicle there is the service department. I have been so fortunate to have Service Consultant Jaime Coates taking care of me for 10 years. LEXUS OF MELBOURNE has the best service department that I have ever utilized. Jaime Coates is the ultimate professional, and always gets me in for service on my schedule. I highly recommend Lexus of Melbourne (located in Viera!) for sales and service. More

Latest visit for service: I have dealt with Lexus of Melbourne for many years and have never had an unpleasant experience, so common when women have to deal with car dealership I have dealt with Lexus of Melbourne for many years and have never had an unpleasant experience, so common when women have to deal with car dealerships and their car repair services. Mr. John Lohne has been most conscienciously looking after my 1995 Lexus SC 400 which I just love and will not part with. We have gone by the service book until there were no more pages to fill in and now we are doing timely oil and filter changes and anything that show signs of wear and tear because of old age. I have never had the feeling that Mr. Lohne took advantage of my female ignorance about cars, motors and repairs and will recommend Lexus of Melbourne without hesitation to anybody who might be asking. I bought a Lexus as a long-time Mercedes enthusiast because I was swayed by the promise of service which Mercedes seemed to have forgotten, and have not been disappointed. The car is so well built and put together, that there is very little service/repair necessary. Jutta Fulford More

always great We choose to either have our vehicles picked up or a drive over in lieu of going to Lexus of Orlando! The salesmen (Alex) and your service department We choose to either have our vehicles picked up or a drive over in lieu of going to Lexus of Orlando! The salesmen (Alex) and your service department are wonderful and make the trip worthwhile. More

Review of service rep and department I have been bringing our 2003 300 GS to the Service Dept here for 7 years and have always received a cordial welcome and professional treatment from J I have been bringing our 2003 300 GS to the Service Dept here for 7 years and have always received a cordial welcome and professional treatment from John. My Lexus has over 145k miles and is still in excellent condition. I have had few problems and whatever needed to be done was handled very efficiently and with competence. John took special care to keep us informed at every step. Very much appreciated. Thanks to all involved. More

Excellent Service John Lohne has been my Service Advisor since 2008 for multiple Lexus vehicles. John has always taken care of everything for me, always makes sure a lo John Lohne has been my Service Advisor since 2008 for multiple Lexus vehicles. John has always taken care of everything for me, always makes sure a loaner car is available when needed, and gives me a call to discuss any maintenance concern that may be found after I drop my cars off. I count on and value his opinions regarding my vehicles. We talk about new cars too, but he never pressures me which I really appreciate. Lexus of Melbourne continues to get my business because of this relationship. Thank you Lexus of Melbourne and thank you John! More

Review of recent recall visit Got a letter in the mail about a recall on my 2010 Lexus hybrid-fuel pump and harness were to be replaced. . Called Bryan Toker and he set up an app Got a letter in the mail about a recall on my 2010 Lexus hybrid-fuel pump and harness were to be replaced. . Called Bryan Toker and he set up an appt. for the next week. We brought it in, got a loaner. The second day we brought back the loaner, picked up our car, chatted a bit with Bryan and off we went. Always a seamless transaction with Bryan and we appreciate that. More