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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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March 23, 2016

Great experience Bryon always takes good care of me, particularly arranging for the new dashboard for my wife's car earlier this year. He always provides quick service More

by Gak6967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Lexus of Melbourne responded

That's great to hear! Thank you for your review. We're always happy to hear from our customers, so if you have any questions or comments don't hesitate to reach out to us. We're here to help.

March 23, 2016

service review As I expected,your waiting area was excellent. I appreciated John walking me back to my car after the service. I purchased my vehicle there and will g More

by rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Lexus of Melbourne responded

We appreciate your review, thank you for your feedback! We're happy to hear John helped make your visit a pleasant one. We're excited to continue doing business with you in the future.

March 21, 2016

Great Service We purchased our certified pre-owned Rx 350 7 months ago. That purchase was one of our most pleasant car buying experiences. We took it in for the 10, More

by thevirginians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Mar 21, 2016 -

Lexus of Melbourne responded

What a great review! We are very happy to hear our team provided you with a pleasant car buying experience. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

March 20, 2016

Customer Service I have always been treated very professionally and well. I have a certified pre-owned warranty and you have always honored everything and there have b More

by Cargirl749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2016 -

Lexus of Melbourne responded

It's wonderful to hear your feedback! Thank you for your review. We're happy to help you with your warranty and anything else your vehicle may need. We look forward to helping with your next car purchase.

March 17, 2016

Superb Service John Lohne is the epitome of Lexus service. Courteous, honest and friendly. He is the primary reason we have our Lexus serviced at this dealership. More

by pfmcmm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2016 -

Lexus of Melbourne responded

We're glad John provides you with excellent service! We hope to continue doing business with you in the future.

March 14, 2016

Outstanding Service Brian Toker is the best Service Rep I've ever dealt with and I'm 75 years old. He's professional, concerned and conscientious. When I leave your gara More

by Charlie1
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lexus of Melbourne responded

Thank you for leaving a 5-star review!

March 12, 2016

Great experience John was very helpful and he made the day pleasent. The waiting room is comfortable. Wait time was short. E very one was pleasent. Thanks More

by Mike lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lexus of Melbourne responded

Thank you for leaving a 5-star review!

March 10, 2016

Great service today Left my car for check up and I was able to get a loaner car. So convenient thank you John. I would recommend this dealership to others More

by 123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lexus of Melbourne responded

Thank you for leaving a 5-star review!

March 08, 2016

Outstanding Service in a Time of Need Having to make an emergency Family trip out of town on very short notice, I called my Service Representative, John Lohne, and he worked my needed serv More

by Larry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lexus of Melbourne responded

Larry, Thank you for taking the time to share your experience with us! We are happy that we were able to relieve some stress from you and get your service taken care of immediately!

March 08, 2016

10000 service excellent service, fast and efficient. The service is the primary reason that I go to the Melbourne instead of Orlando. The sales team needs to take More

by Mkoontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Lexus of Melbourne responded

Thank you for leaving a review about your experience with our service department!

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