Back

Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

Sort by
December 23, 2019

1 year service Service was good & quick. Personnel were courteous. Waiting room was convenient. Waiting area was comfortable. Furnishings were modern, clean, and wel More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
December 21, 2019

Very good John Lohne is very professional and has ihe interest of the customer in mind at all times. I appreciate the availability of a loner car. More

by wfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2019

Exceptional! My Lexus is a 2006 and this dealership treats me like I have a newer car. Service is always on spot. Never pressure about anything, but always recomm More

by D. Radford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

Customer Service Staff are very friendly & professional. Ruben was very helpful in getting us in & out in a short period of time for an unscheduled service call. More

by Gator Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Outstanding service Jaime Coates provided outstanding periodic service on my 2007 RX350. Toward the end of the service a maintenance technician discovered a faulty rig More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

55,000 mile service and alignment without a hitch John Lohne did a great job seeing that my car was serviced quickly. The loaner was ready on time. I was in and out no problem! More

by bknipfing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

I always feel like a VIP when I bring my vehicle to Lexus of Melbourne for service. Everyone, especially Mr. Lohne, is professional and attentive. More

by OneHappyLexusOwner
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Great Service First class all the way around. John is a pleasure to work with......courteous, efficient and professional. Waiting area is comfortable and clean and More

by blong641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Great service! We have always used Lexus of Melbourne for all of our service on our vehicles. Which they have been Fantastic.Excellent customer service from Jaime C More

by Cq_happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

First Annual Servicing Lexus of Melbourne picked up my car for it's first annual servicing and the experience was exceptional. The service man exchanged my car for a loaner More

by warrenjs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed and Frank, Mikel Retz
...
6
...