769 Reviews of Lexus of Melbourne - Service Center
1 year service Service was good & quick. Personnel were courteous. Waiting room was convenient. Waiting area was comfortable. Furnishings were modern, clean, and wel Service was good & quick. Personnel were courteous. Waiting room was convenient. Waiting area was comfortable. Furnishings were modern, clean, and well arranged. Reading material was current. More
Very good John Lohne is very professional and has ihe interest of the customer in mind at all times. I appreciate the availability of a loner car. John Lohne is very professional and has ihe interest of the customer in mind at all times. I appreciate the availability of a loner car. More
Exceptional! My Lexus is a 2006 and this dealership treats me like I have a newer car. Service is always on spot. Never pressure about anything, but always recomm My Lexus is a 2006 and this dealership treats me like I have a newer car. Service is always on spot. Never pressure about anything, but always recommends anything I'm due to have done for a better driving experience. Ruben, a service specialists, is always super courteous. Lexus of Melbourne is my dealership for life. "Love my Lexus". D. Radford More
Customer Service Staff are very friendly & professional. Ruben was very helpful in getting us in & out in a short period of time for an unscheduled service call. Staff are very friendly & professional. Ruben was very helpful in getting us in & out in a short period of time for an unscheduled service call. More
Outstanding service Jaime Coates provided outstanding periodic service on my 2007 RX350. Toward the end of the service a maintenance technician discovered a faulty rig Jaime Coates provided outstanding periodic service on my 2007 RX350. Toward the end of the service a maintenance technician discovered a faulty right front drive boot. The part was ordered. A loaner RX350 was provided. My car was repaired the same day. Jaime was professional and responsive during my service appointment. She reflects upon herself and the dealership. Wilbur Sappington More
55,000 mile service and alignment without a hitch John Lohne did a great job seeing that my car was serviced quickly. The loaner was ready on time. I was in and out no problem! John Lohne did a great job seeing that my car was serviced quickly. The loaner was ready on time. I was in and out no problem! More
I always feel like a VIP when I bring my vehicle to Lexus of Melbourne for service. Everyone, especially Mr. Lohne, is professional and attentive. of Melbourne for service. Everyone, especially Mr. Lohne, is professional and attentive. More
Great Service First class all the way around. John is a pleasure to work with......courteous, efficient and professional. Waiting area is comfortable and clean and First class all the way around. John is a pleasure to work with......courteous, efficient and professional. Waiting area is comfortable and clean and you can watch the techs do the service work on your vehicle. More
Great service! We have always used Lexus of Melbourne for all of our service on our vehicles. Which they have been Fantastic.Excellent customer service from Jaime C We have always used Lexus of Melbourne for all of our service on our vehicles. Which they have been Fantastic.Excellent customer service from Jaime Coates.who was very helpful! More
First Annual Servicing Lexus of Melbourne picked up my car for it's first annual servicing and the experience was exceptional. The service man exchanged my car for a loaner Lexus of Melbourne picked up my car for it's first annual servicing and the experience was exceptional. The service man exchanged my car for a loaner and the returned it the following day with my car having been serviced along with cleaning the car inside and out..I'm very happy. More