Lexus of Melbourne - Service Center

Service Review / John Lohne I have been bringing my lexus for service to John Lohne for many years and i am always pleased with his promptness in getting me in for service , he I have been bringing my lexus for service to John Lohne for many years and i am always pleased with his promptness in getting me in for service , he is courteous , and always goes above and beyond . I have owned two Lexus and bought both new, one was purchased 12 years ago and i have recently purchased a new one only because im impressed with the service i receive . I really appreciate how John follows up on my service due . I am grateful to have a very reliable person like John dealing with my vehicle service, i trust John when he recommends a service . More

Always Helpful When I'm Busy Schedules changed as my customers shifted appointments. I called John Lohne and he was able to work me in so I could get 20,000 mile service within 90 Schedules changed as my customers shifted appointments. I called John Lohne and he was able to work me in so I could get 20,000 mile service within 90 minutes I was on my way to take customers to see homes. Always a pleasure to be at Lexus of Melbourne. More

John Lohne and Lexus of Melbourne is the Best Service! We have had our 2008 ES 350 since 2011 (Certified Pre-Owner) and have loved our car and our dealership! John Lohne is the Best Service Representative We have had our 2008 ES 350 since 2011 (Certified Pre-Owner) and have loved our car and our dealership! John Lohne is the Best Service Representative and has given superior customer service to my wife and I from day one. John has always accommodated us no matter what we have asked for whether it be time, delivery of a loan car or anything to make our servicing more convenient. We highly recommend John and Lexus of Melbourne. Feel free to contact me at 321-609-0710 should you have any questions. More

Service Went in for a routine service visit and John advised that we should replace our front tires. We were not aware of the need and greatly appreciated his Went in for a routine service visit and John advised that we should replace our front tires. We were not aware of the need and greatly appreciated his knowledge and candor. More

My First service I took my new Lexus in for its 5000 mile service. John had me in and out in no time. Thanks for the excellent service. I took my new Lexus in for its 5000 mile service. John had me in and out in no time. Thanks for the excellent service. More

Routine maintenance/oil change,etc. Routine Service: Brian Toker, Service Advisor, has always been extremely professional providing me with what I need and nothing more. In/out always o Routine Service: Brian Toker, Service Advisor, has always been extremely professional providing me with what I need and nothing more. In/out always on time. More

I am very satisfied with the service. I am always very satisfied with the service I receive from John Lohne. He is courteous, polite, and always willing to answer my sometimes not I am always very satisfied with the service I receive from John Lohne. He is courteous, polite, and always willing to answer my sometimes not too smart questions. He never tries to talk me into any unnecessary repairs, something I was confronted with at a different dealership - because I am a woman? Thank you , John Lohne More

I have always had exceptional service and salea experiences John Lohne has provided excellent service for me. He keeps me informed about the condition of my car and makes me feel confident that my car is in t John Lohne has provided excellent service for me. He keeps me informed about the condition of my car and makes me feel confident that my car is in the best shape every time I leave your dealership. Alex Colon was my salesman for 3 Lexus and always knew the best car for me. He was courteous and made the purchases easy and pleasant. Your receptionist and appointment staff is always polite and accommodating. More

Maintenance check John Lohne has been my service adviser for 3 years now and has helped me in most endeavors with my vehicle and my concerns. He always calls me back pr John Lohne has been my service adviser for 3 years now and has helped me in most endeavors with my vehicle and my concerns. He always calls me back promptly, does his best with handling appointments and is the main contact point I have at Lexus and he keeps getting me back. I would recommend John Lohne to any of your customers as he is a joy to work with. Keep up the great work. More

Prompt service On Thursday, 24 March, I called Lexus of Melbourne and was connected to John Lohne's voice mail. I left a message for John telling him the reason for On Thursday, 24 March, I called Lexus of Melbourne and was connected to John Lohne's voice mail. I left a message for John telling him the reason for my calling; since this was my first time dealing with Lexus of Melbourne and my not having a Lexus vehicle (2014 Toyota Avalon Hybird) I was skeptical that anyone would return my call. Within a short time John called me , told me that the dealership could service my vehicle even if I didn't have a previous appointment if I was able to come in as soon as possible, if not John said that I would be able to get an appointment for a later date. I hurried to the service center and true to his word John had my vehicle serviced and 25000 mile checkup completed in just over an hour. I am very pleased with this rapid response, and personalized service to a new customer provided by Lexus of Melbourne. Thank you, I'll be returning. More