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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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August 04, 2016

Excellent Service I took my GX470 in for oil change & they found several other items that needed attention~~John kept me informed about everything & provided a new loan More

by Suzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

Lexus of Melbourne responded

Thank you for the 5-star review! John is amazing and will always make sure that you're fully satisfied during your time with us. I will be happy to let John know to continue his great service and we look forward to hearing from you again!

August 02, 2016

Got my car in and out in a very quickly. Fast service.. The waiting area is very nice and comfortable. John Lohne has been my service guy for many years. He is always friendly and very helpf More

by Perky60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Lexus of Melbourne responded

Thank you for the review, Blanca! It's always a joy to hear John went above and beyond to provide you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 02, 2016

Outstanding services. I took my vehicle to the Lexus of Melbourne because of a dead battery, my appointment wasn't until 3:30pm but with my daughter activities during the d More

by vualeanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Lexus of Melbourne responded

We appreciate you taking the time to provide us with your review! We are so happy to provide our customers with top of the line service! Thank you for your kind words for our staff, it was a pleasure assisting you! We look forward to working with you again!

July 30, 2016

excellent service as always Always receive prompt and excellent service here. Appointments are easy to book and place have a comfortable lounge to wait while they do the service More

by melbmd321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2016 -

Lexus of Melbourne responded

Thank you for the review and recommendation! It was our pleasure to assist and provide you with an excellent experience. We appreciate your business and look forward to seeing you again in the future.

July 27, 2016

A rated experience @ Lexus Melbourne Customer relations and service were superb. John kept me informed throughout the process. Pricing for repairs were fair. #mycarrunswell #greatservice More

by RHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

Lexus of Melbourne responded

Thanks for the great review! Lexus of Melbourne provides only the best for our customers and are happy to see that John kept you updated throughout your whole experience! Thank you again and welcome to the Lexus of Melbourne family. We look forward to servicing you for many more years! #ourcustomersarethebest

July 26, 2016

Good service I have received good service from Lexus of Melbourne. Prices for repairs are fair. I would recommend bringing your auto to this dealership so you kn More

by ssively06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2016 -

Lexus of Melbourne responded

Thank you for the wonderful review! Your kind words are really appreciated. We only provide the best service for our amazing customers! We are excited to work with you again in the future!

July 22, 2016

Great experience This was a great experience with wonderful service. I will be coming back every time I need something. I recommend others come here as well. More

by bkn0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2016 -

Lexus of Melbourne responded

We are glad to hear that your experience with our team here at Lexus of Melbourne has earned your recommendation and your business! Thank you for sharing your review. We are excited to work with you and will be looking forward to your next visit! Should you need anything, please do not hesitate to let us know!

July 13, 2016

Easy to work with I have been bothered with the SRS light indicating that the passenger airbag was not functioning. John Lohne scheduled the appointment for me to brin More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2016 -

Lexus of Melbourne responded

Thank you for the great review! It is wonderful to hear John and our staff were able to fix the problem before it became worse. Feel free to contact us if you have any other questions or concerns. We look forward to working with you again.

July 12, 2016

Did service on time Excellent Service Dept . Make it easy to get a convenient appointment . Friendly staff . Do the job correctly & quickly . Waiting area is very clean More

by s76emmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to provide us with your review. We are happy to hear our staff and John provided you with excellent service! We look forward to working with you again!

June 14, 2016

Fast Service and Always thinking ahead! In and out in couple of hours.... John took care of everything. Car was returned, no issues, and freshly cleaned. John reminded me the next service is More

by Jerrysellshomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Lexus of Melbourne responded

Thank you for your positive review Jerry! We are happy to hear that John was able to take care of everything. We want to keep seeing us when your car needs it, and the best way to do that is to make sure you know when you will need to see us again. We always want to make sure that you and your are taken care of. Thanks again, and we'll see you in the future!

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