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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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November 16, 2016

Quality Quick Service Never disappointed, great curious service at Lexus Melbourne. Purchased my RX 350 at Melbourne also. Always a positive experience. Will continue to us More

by Marilyn Colpitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Lexus of Melbourne responded

Thanks for sharing your review! It's great to hear that you've had such good experiences with us. We'll let John know to keep up the excellent work. We look forward to seeing you again, thank you for your business!

November 15, 2016

service visit. Latest visit for service was totally painless, work was completed quickly and correctly. My RX 350 was nicely clean when I picked it up, always a nic More

by Davisjc1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review, Davis! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their experience. Should you have any further questions or concerns, please feel free to contact us. We appreciate your business and look forward to seeing you again in the future.

November 15, 2016

Great as always One call and our warrenty issue was resolved quickly and professionally. Thanks to Mike Retz in service, He is the BEST!! We have worked him for man More

by CPA Tax guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Retz
Nov 15, 2016 -

Lexus of Melbourne responded

Thanks for sharing your review! It's great to hear that Mike has provided you with such excellent service over the years. We look forward to seeing you again, thank you for your business!

November 15, 2016

Disappointed My Lexus in Port Orange was in for service yesterday, returned today and for the price I would have liked to have had it vacummed. I don't think it wo More

by Jayne F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Lexus of Melbourne responded

Jayne, Thank you for choosing Lexus of Melbourne as your service center. We appreciate your business. We also appreciate you taking the time to leave us this review and document your experience. I would like for your car to have been vacuumed when it was brought in for service. We aim for the highest standards when vehicles are brought into us. Please contact me so we can discuss this and any other questions you might have further. Thank you again, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

November 12, 2016

Always straight forward and honest. John is always very courteous and helpful. Very pleased with service I have received here. Trustworthy service that I don't have to worry about. Wou More

by Jcinielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2016 -

Lexus of Melbourne responded

Thank you for your words regarding your experience with John. We are so happy to receive your review. Thank you for the five stars!

November 04, 2016

Service call I have an older Lexus that I have always serviced at Lexus of Melbourne. John Lohne has been outstanding in his professionalism. No one likes a rep More

by chadhamjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

Lexus of Melbourne responded

Hello, Chad! We appreciate your wonderful review! It is wonderful to hear about your experience with John. Thanks for the five-star rating!

October 28, 2016

service The service I had on my lexus was great. John Lohne was super efficient. I was in and out quickly. It was a very positive experience. More

by florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2016 -

Lexus of Melbourne responded

Thank you for your five-star review! It is wonderful to hear that your experience with John was super efficient. Thank you for your feedback!

October 27, 2016

The Best A notice came up on the dash. I called John & he set up an appointment for the next day. Since we had a busy day, John arranged for a loner., John More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2016 -

Lexus of Melbourne responded

Jackie, thanks for sharing your review! We're glad to hear that John provided you with the great service you deserve. We'll let him know to keep up the excellent work. We hope to see you again, thank you for your business!

October 25, 2016

15,000 Miles Service I have been traveling throughout Florida in recent weeks and was prompted to schedule the 15,000 mile service on my Lexus IS 250C. Lexus of Melbourne More

by Tropicbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Lexus of Melbourne responded

Thank you for your review! We're happy to hear that you had such a great experience with us. Our team is proud of our fast, hassle-free service. We appreciate your business, please let us know if we can be of help in the future!

October 25, 2016

Service Visit The service team was ready for me when I showed up. I was out of there in 10 minutes with a loaner car. Upon my return it only took a few minutes to More

by cbraid79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Lexus of Melbourne responded

Thank you for sharing your review! We're glad to hear that we were able to provide you with such prompt service. It's always wonderful to hear from our happy customers! We hope to see you again, thanks for your business!

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