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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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September 29, 2017

Service appointment Always enjoy going to Lexus of Melbourne to have my Lexus serviced! The personnel is friendly and professional. The dealership is always clean and in More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alecia
September 26, 2017

Excellent customer service Great place to do business with. Truly worth the drive as no hassle or pressure to buy anything or things your car does not need. More

by 88Turbostang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2017

Service for my vehicle Great service and wonderful people. John Lohne is the greatest service representative I've had the privilege to deal with. He takes could care of hi More

by mbr4555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2017

Unscheduled service I can't say enough good things about Lexus of Melbourne. I went in to have them look at some scratches that were there when I purchased my car. One ho More

by Lexusrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2017

Saved thousands $$$$$ Local mechanic diagnosed total emissions system replacement for $2700. Called Ruben at Lexus service who arranged to pick up my car and troubleshoot More

by Josephine Pirozzoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Buskos
December 18, 2016

Basic Oil Change I always am treated professionally and the service staff makes sure I have a vehicle while my car is being serviced so I can do errands while I am dow More

by JulieSong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2016 -

Lexus of Melbourne responded

Julie, thanks for your review! We're glad that you've had such good experiences with us. We're proud of our helpful, friendly service center. We appreciate your business, happy holidays!

December 11, 2016

Excellent John always returned my calls and answered questions to my satisfaction. It was my first experience with this dealership and I will be back! I chose More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2016 -

Lexus of Melbourne responded

Angie - thank you for the great review. We're happy to hear John was able to assist you with so much efficiency. We will be sure to pass your compliments along to him! Should you need anything, please let us know!

December 08, 2016

Great service - Great Personel I was greeted as soon as I arrived. My Lexus went to service area and I relaxed in the very nice waiting room. John Lohne took excellent care of me More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Lexus of Melbourne responded

Thanks for your review, Jeanne! We're glad to hear that you had such a nice experience with us. We'll let John know to keep up the great work. We hope to see you again, thank you for your business!

November 29, 2016

Flat Tire Replaced I had a flat tire today while shopping. I called the Lexus Road Side Assistance and they came and replaced the flat with spare. I drove straight to Le More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2016 -

Lexus of Melbourne responded

Toby, I am glad you are safe and everything went well with the new tires. We are happy to be of service. Let us know if there is anything else we can do. Thank you, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

November 17, 2016

Very pleased I am very pleased with John Lohne who was very attentive to my needs while I was out of town, assisting my family in solving my car problems. More

by Doctor Mima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to post your review! We greatly appreciate your business and are so happy to hear that you had a good experience with John. We look forward to serving you again in the future!

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