769 Reviews of Lexus of Melbourne - Service Center
Service appointment Always enjoy going to Lexus of Melbourne to have my Lexus serviced! The personnel is friendly and professional. The dealership is always clean and in Always enjoy going to Lexus of Melbourne to have my Lexus serviced! The personnel is friendly and professional. The dealership is always clean and inviting and the snacks and drinks are superb. More
Excellent customer service Great place to do business with. Truly worth the drive as no hassle or pressure to buy anything or things your car does not need. Great place to do business with. Truly worth the drive as no hassle or pressure to buy anything or things your car does not need. More
Service for my vehicle Great service and wonderful people. John Lohne is the greatest service representative I've had the privilege to deal with. He takes could care of hi Great service and wonderful people. John Lohne is the greatest service representative I've had the privilege to deal with. He takes could care of his customers. More
Unscheduled service I can't say enough good things about Lexus of Melbourne. I went in to have them look at some scratches that were there when I purchased my car. One ho I can't say enough good things about Lexus of Melbourne. I went in to have them look at some scratches that were there when I purchased my car. One hour later my car was beautiful. Thanks so much to my salesman and the fantastic service department! More
Saved thousands $$$$$ Local mechanic diagnosed total emissions system replacement for $2700. Called Ruben at Lexus service who arranged to pick up my car and troubleshoot Local mechanic diagnosed total emissions system replacement for $2700. Called Ruben at Lexus service who arranged to pick up my car and troubleshoot the problem. Turned out to be a worn out gas cap! Total repair bill was less than $200. Lesson learned. More
Basic Oil Change I always am treated professionally and the service staff makes sure I have a vehicle while my car is being serviced so I can do errands while I am dow I always am treated professionally and the service staff makes sure I have a vehicle while my car is being serviced so I can do errands while I am down in the area. More
Excellent John always returned my calls and answered questions to my satisfaction. It was my first experience with this dealership and I will be back! I chose John always returned my calls and answered questions to my satisfaction. It was my first experience with this dealership and I will be back! I chose this dealership because when I first called and left a message John called me back and was very helpful. More
Great service - Great Personel I was greeted as soon as I arrived. My Lexus went to service area and I relaxed in the very nice waiting room. John Lohne took excellent care of me I was greeted as soon as I arrived. My Lexus went to service area and I relaxed in the very nice waiting room. John Lohne took excellent care of me. More
Flat Tire Replaced I had a flat tire today while shopping. I called the Lexus Road Side Assistance and they came and replaced the flat with spare. I drove straight to Le I had a flat tire today while shopping. I called the Lexus Road Side Assistance and they came and replaced the flat with spare. I drove straight to Lexus to have all tires checked. John took excellent care of my needs. The other three tires were still in excellent condition so only one new one was needed. The tire that went flat could not be relied due to having three nails embedded. It means a great deal knowing we can always count on excellent service from Lexus of Melbourne and John. Thank you, Toby Oswald Customer for life More
Very pleased I am very pleased with John Lohne who was very attentive to my needs while I was out of town, assisting my family in solving my car problems. I am very pleased with John Lohne who was very attentive to my needs while I was out of town, assisting my family in solving my car problems. More