Lexus of Melbourne - Service Center

Excellent service, exceeded my expectations During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or complaining More

Good dealership The service on my 2016 Lexus ES350 was done to my complete satisfaction and in a timely manner. The service person -- Steven Lasker -- was knowledgeab The service on my 2016 Lexus ES350 was done to my complete satisfaction and in a timely manner. The service person -- Steven Lasker -- was knowledgeable, helpful and courteous. He provided an accurate estimate before work started. More

Super service in repairing my tire I arrived without an appointment. I was concerned about recurring air loss in one of my ES 350 tires. Elisa Falcon was wonderful! She went the extra m I arrived without an appointment. I was concerned about recurring air loss in one of my ES 350 tires. Elisa Falcon was wonderful! She went the extra mile to find the nail in my tire and arranged to get it fixed right away. It was obvious she was concerned about my safety and took great care of me. Super service! More

Friday, March 23, 2018 I purchased my RX350 at Lexus of Melbourne and I have had a great experience in dealing with this dealership. The service center has been excellent, m I purchased my RX350 at Lexus of Melbourne and I have had a great experience in dealing with this dealership. The service center has been excellent, my service consultant, John Lohne, has been terrific and everyone there has been very pleasant. The service waiting area is very comfortable, the complimentary snacks and drinks are very good and the ability to return for complimentary car washes has been great. Can't say enough good things about this dealership and the people they employ. More

Lexus Service John has been a consistent pleasure to work with over the years. He is always friendly, truthful, and helpful during my service visits. He is the gr John has been a consistent pleasure to work with over the years. He is always friendly, truthful, and helpful during my service visits. He is the greatest! More

Above and Beyond Have been a customer for over 16 years. In the beginning they were rated the number 1 Lexus dealership in the nation. For a couple of service appoin Have been a customer for over 16 years. In the beginning they were rated the number 1 Lexus dealership in the nation. For a couple of service appointments they waivered from this rating (for me) and I had considered taking my Lexus somewhere else, However, after consideration and knowing what the level of service used to be I went back. Elisa Falcon took excellent care of me and made sure that everything was completed to my satisfaction and beyond. It is apparent that the level of service is back on top and I hope that they get that #1 rating from Lexus once again. Thank you to the staff for raising the level of service back to excellent! More

Thorough Had my 10K mile service and the service was friendly and thorough. They corrected all of my concerns with the vehicle at no extra cost. Highly recom Had my 10K mile service and the service was friendly and thorough. They corrected all of my concerns with the vehicle at no extra cost. Highly recommended. More

Elisa provided great service !! I brought my car in to be serviced and was well taken care of by Elisa. She is a true professional and is an asset to Lexus. I brought my car in to be serviced and was well taken care of by Elisa. She is a true professional and is an asset to Lexus. More

EXCELLENT SERVICE Always polite and concerned with timeliness - quick turn-around. Family has had a '94 LS 400 since 1998 and an '99 RX300 since 2003. They are in tip Always polite and concerned with timeliness - quick turn-around. Family has had a '94 LS 400 since 1998 and an '99 RX300 since 2003. They are in tip-top shape with all service by Lexus. And, the free car wash feature is a real bonus - keeps them looking like new! Durable lasting cars with full support. More

Detail Had my car detailed on Friday, 2-23. When I picked it up I was surprised that It looked better than new. The detail crew deserves a big thank you. Had my car detailed on Friday, 2-23. When I picked it up I was surprised that It looked better than new. The detail crew deserves a big thank you. Bryan Callahan More