Lexus of Melbourne - Service Center

Excellent service!! I had a issue with my GX 460 airbag recall. They promptly made an appointment tp fix the problem , called me in advance regarding the appiontment I had a issue with my GX 460 airbag recall. They promptly made an appointment tp fix the problem , called me in advance regarding the appiontment. I met Mr Ruben Bustos in the morning and he handled all the details very promptly, he was very efficient, fast, courteous,gave me a loner car & called as promised, when the work was done. They did a great job! Thanks once again! More

Outstanding Service Elisa is always very courteous and cheerful. She ensures I get the best service. I like the new ability for your service rep to take payment at thei Elisa is always very courteous and cheerful. She ensures I get the best service. I like the new ability for your service rep to take payment at their desks—it saves time on pickup. More

Lexus ES350 Service Why am I forced to write 25 words? There should be no minimum requirement. That is very annoying to me. Frankly I hate doing surveys!! The only reaso Why am I forced to write 25 words? There should be no minimum requirement. That is very annoying to me. Frankly I hate doing surveys!! The only reason I'm doing it is because Mike Retz deserves to get an excellent review. Working with Mike is ALWAYS an awesome experience. Over the years he has made me feel more like family. Love you Mike!! :-) More

Very good Elisa took very good care of me. They got the job done within the estamited time and I was on my way. I will take my Lexus back for service again to Elisa took very good care of me. They got the job done within the estamited time and I was on my way. I will take my Lexus back for service again to this dealership. More

routine 6 month check up Rubin makes me feel like a king, he goes way beyond what would of be expective and always makes us feel great even when there is a car problem Rubin makes me feel like a king, he goes way beyond what would of be expective and always makes us feel great even when there is a car problem More

Awesome service Lexus once again exceeded my exceptions. Steven was amazing, service was performed perfectly and I am so glad that I purchased from Lexus of Melbourn Lexus once again exceeded my exceptions. Steven was amazing, service was performed perfectly and I am so glad that I purchased from Lexus of Melbourne. More

"Professional and quick service" I took RX450h for 45k maintenance. Everything went very smoothly. Steven was friendly and willing to help. The service was quick too. It was a great I took RX450h for 45k maintenance. Everything went very smoothly. Steven was friendly and willing to help. The service was quick too. It was a great experience! More

Great Service John Lohne is a great asset to your organization. Keeps you informed and knows the technical side of the business. He is the reason that I have had tw John Lohne is a great asset to your organization. Keeps you informed and knows the technical side of the business. He is the reason that I have had two ES 350’s. Also, my daughter came down from Atlanta to purchase a new Lexus also! More

Great Job, Steven! I took my RX350 to have the 10k mile service done today and it went very smoothly. Steven checked me in quickly, he was super friendly, and the servic I took my RX350 to have the 10k mile service done today and it went very smoothly. Steven checked me in quickly, he was super friendly, and the service was actually done before I had expected. It was a great experience! More

Great service! At first I wondered why I was assigned to a service rep, but now I can’t imagine it any other way. Mike Retz is friendly and always willing to help. At first I wondered why I was assigned to a service rep, but now I can’t imagine it any other way. Mike Retz is friendly and always willing to help. I am confident in getting the best value for my car service here. Thanks, Mike! More