Lexus of Melbourne - Service Center

Elisa is the best! Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Than Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Thank you! More

Best ever! Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed m Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed me that there was a recall on my dashboard. I was so happy to get it replaced, since it was showing some wear and tear since it's a ten year old car. I have never owned a car for that long, but I've learned, that you can't go wrong with a Lexus, either the car or the outstanding service! More

They catared to our every need We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership with plenty of time. Thanks Mike. More

Great service I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Stev I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Steve takes good care of his customers. He called to tell me my car was ready. I added three more things I wanted fixed and by the time I picked up the car everything was done and the car was washed and looked great. If I had to add one suggestion I would clean the inside of the car too. But overall I am very happy - good experience. More

Great knowledgeable staff! Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice a Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice and ability to pay online. Very convenient! More

Thorough courteous and efficient service The Viera/Melbourne Lexus Dealership is always a pleasure to visit. Spotless, welcoming environment with courteous prompt service. John Lorne is knowl The Viera/Melbourne Lexus Dealership is always a pleasure to visit. Spotless, welcoming environment with courteous prompt service. John Lorne is knowledge, efficient and takes such good care of my car. I’ve had her from 6 miles to 131,000 and plan for many more. He always warns me ahead of time whenever some part is showing wear so I know what to plan for in the next couple services. My service checks and quick and onpoint with a loaner to keep my busy schedule on track. Thanks John. More

Great service, no upcharging! Steve did exactly what I asked for: replaced my battery. My experiences with Lexus dealerships in S. Florida was not nearly as pleasant. Thank you! I Steve did exactly what I asked for: replaced my battery. My experiences with Lexus dealerships in S. Florida was not nearly as pleasant. Thank you! I will be back. You broke the stereotypes about dealerships. More

Trustworthy Service I’ve come to trust and appreciate the service I receive each tine I bring one of my vehicles to John Lohne. The technicians always do great work and I’ve come to trust and appreciate the service I receive each tine I bring one of my vehicles to John Lohne. The technicians always do great work and the culture of this Lexus dealership is genuinely based on an interest in treating customers with respect. I trust this dealership and appreciate what it’s employees do. More

Broke my tire sensor when rotating tires When I came in all warring lights were working. After tires were rotated sensor light went bad. Now the light stays on consistently. Not good. When I came in all warring lights were working. After tires were rotated sensor light went bad. Now the light stays on consistently. Not good. More