Lexus of Melbourne - Service Center

Service Department Steven Lasker is an excellent service advisor. He was waiting for me at my appointment time and had my paperwork ready to go. He tracked me down when Steven Lasker is an excellent service advisor. He was waiting for me at my appointment time and had my paperwork ready to go. He tracked me down when my Lexus was ready and made the checkout as simple as possible. He also walked me out to my car. I have three new Lexuses and Steve’s performance is ALWAYS professional. I highly recommend Lexus of Melbourne to purchase a vehicle and to have it serviced. The entire staff is friendly and professional. It is also nice to see the owner, TR Page, walking around the dealership mixing with both the staff and the customers. Jeff Stoy More

Pure pleasure Great service, good snacks, and awesome massage chairs. What more can you ask for? Elisa always has a smile on her face and makes me feel special. Great service, good snacks, and awesome massage chairs. What more can you ask for? Elisa always has a smile on her face and makes me feel special. More

Exceptional Service on my RX350! Thank you for the professional service that I received from Lexus of Melbourne. The entire experience from drop off to pick up was exceptional. John Thank you for the professional service that I received from Lexus of Melbourne. The entire experience from drop off to pick up was exceptional. John Lohne did a fantastic job keeping me informed! More

Service maintenance visit to Lexus Melbourne I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he an I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he and the technicians always provide me with the recommended service needs and issues. They are all very professional and the experience at the dealership is always good. Keep up the impeccable service! More

A Service Department that Outscores Any Other Car Dealership Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as painless as possible. From her welcoming smile to the offer of water to go it is always a pleasure to work with her. More

Outstanding Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes above and beyond to make the repair process seamless. He is the absolute best. Customer for life. More

Excellent I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and qui I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and quick on all matters. I my busy days this service is extremely important to my time! More

6-month service Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee wer Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee were a tasty perk. Excellent visit. More

Great dealership I love this dealership! Especially the service department where everyone is very professional, courteous and friendly. Mikel Retz, Service Advisor, I love this dealership! Especially the service department where everyone is very professional, courteous and friendly. Mikel Retz, Service Advisor, is always so kind, knowledgeable and helpful. More

Excellent service department. Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so hones Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so honest and only does what is necessary for my vehicle. He is very professional and gets me out of there fast. This visit I waited for my car. The waiting room was very comfortable. The cherry on the cake was my car was washed and vacuumed. I highly recommend Mike Retz at the service department. More