Lexus of Melbourne - Service Center

Winning Service Always excellent service. Both our cars are Lexus purchased from Lexus of Melbourne and John Lohne has been our go-to guy for our service needs. All h Always excellent service. Both our cars are Lexus purchased from Lexus of Melbourne and John Lohne has been our go-to guy for our service needs. All his efforts over the years are certainly appreciated. More

Thank you! We are a one-car family and depend on our 2010 Lexus. Until we are ready for a new one, we're coming to you to keep it in great shape. Thank you! We are a one-car family and depend on our 2010 Lexus. Until we are ready for a new one, we're coming to you to keep it in great shape. Thank you! More

Flexible service Steve was helpful in securing a loaner car for me although I hadn’t reserved it at time of appointment. This was very helpful and allowed me to get to Steve was helpful in securing a loaner car for me although I hadn’t reserved it at time of appointment. This was very helpful and allowed me to get to work in a timely manner. More

Great hospitality I gave 5 stars because I've always received quality service and Steven is always so kind. I'm driving to VA in a couple weeks and he reassured me that I gave 5 stars because I've always received quality service and Steven is always so kind. I'm driving to VA in a couple weeks and he reassured me that my Lexus would get me to VA and back to FL safely. I also appreciate the heads up Steven gave me on my tires and alignment so I can prepare for that, at time of next service. More

Fast Friendly Service This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less than perfect to make sure our car is always safe and the ride is comfortable. More

Concierge personal service! Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal service representative - in our case, Mikel Retz. Mikel quickly and professionally listens to your needs and immediately dispatches a technician to assist. Just a great experience that redefines "service" in the auto industry. More

Excellent customer service for maintenance - quick & easy Quick and easy. He knows me by sight and is always ready for me when I arrive. The whole experience painless, quick and easy. He keeps me informed. Quick and easy. He knows me by sight and is always ready for me when I arrive. The whole experience painless, quick and easy. He keeps me informed. More

Needed new tires and oil change Always get an appointment when wanted. Service is as quick as possible. Steve Lasker keeps me up to date on what needs to be serviced. Always get an appointment when wanted. Service is as quick as possible. Steve Lasker keeps me up to date on what needs to be serviced. More

Always a great experience Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have a Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have always had service performed at Lexus of Melbourne. Never disappointed! More

Excellent Service - Quick, friendly and efficient I am glad I bought a Lexus as the car is fabulous along with the service I receive at the Melbourne dealership! I highly recommend this place! I am glad I bought a Lexus as the car is fabulous along with the service I receive at the Melbourne dealership! I highly recommend this place! More