Back

Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

Sort by
September 21, 2018

35,000 check up In out in a little over an hour. While there I reviewed my options for a new lease or purchase. With Alex. Will return Tuesday with my second vehicle More

by Triplet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2018 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

September 21, 2018

10,000 mile maintenance Steve (the service coordinator) and Bob (the salesman) were both very helpful and accommodating. From the moment I arrived to the moment I left, I was More

by aweyken
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Sep 23, 2018 -

Lexus of Melbourne responded

Hello, we are so pleased you enjoyed your visit to Lexus of Melbourne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2018

Excellent Customer Service I have been going to Lexus of Melbourne since moving to Florida in 2016. Without exception, my customer experience has been outstanding at this deale More

by LexusOwner123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 23, 2018 -

Lexus of Melbourne responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 20, 2018

Great service John Lohne was very personable and easy to deal with. We are new to the area but will certainly be using the dealership in the future. More

by fnoble714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2018 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 20, 2018

Very pleasant experience I was extremely pleased with my service dept experience at Lexus of Melbourne. First of all, the facilities are top notch. Knowing I was going to be t More

by Chuck W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2018 -

Lexus of Melbourne responded

Chuck, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! We hope you have a great day!

September 19, 2018

Great service department! Professional and highly skilled service. Highly recommend! Our service adviser, John Lohne is the best service person at your facility! We receive an More

by lexusman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technicians are experienced with excellent training on Lexus vehicles.
Sep 21, 2018 -

Lexus of Melbourne responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 19, 2018

Excellent professional service I was greeted immediately and the service plan on my Lexus was explained to me by Ruben. He followed up with a call on what they found and the cos More

by Loustep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Sep 21, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2018

Service at Lexus of Melbourne We have dealt with Lexus of Melbourne since 2003 when we purchased our first Lexus SUV. We purchased another Lexus in 2014. By the way we still have t More

by David369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reitz
Sep 20, 2018 -

Lexus of Melbourne responded

David, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

September 19, 2018

Another Great Service Visit My visit started as soon as I pulled up to the dealership -- no waiting. The purpose of the visit was routine maintenance but John asked if there wer More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. If you're ever in need of more help, please let us know! Take care!

September 19, 2018

Great service department and Mike Retz always does a great job of taking care of my car! Nicole Devos was huge help when I bought my new car. Would highly recommend both Mi More

by Dwencil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, Mikel Retz
Sep 20, 2018 -

Lexus of Melbourne responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!

...
41
...