769 Reviews of Lexus of Melbourne - Service Center
35,000 check up In out in a little over an hour. While there I reviewed my options for a new lease or purchase. With Alex. Will return Tuesday with my second vehicle In out in a little over an hour. While there I reviewed my options for a new lease or purchase. With Alex. Will return Tuesday with my second vehicle and get results from Alex for my options Thanks More
10,000 mile maintenance Steve (the service coordinator) and Bob (the salesman) were both very helpful and accommodating. From the moment I arrived to the moment I left, I was Steve (the service coordinator) and Bob (the salesman) were both very helpful and accommodating. From the moment I arrived to the moment I left, I was made to feel comfortable. More
Excellent Customer Service I have been going to Lexus of Melbourne since moving to Florida in 2016. Without exception, my customer experience has been outstanding at this deale I have been going to Lexus of Melbourne since moving to Florida in 2016. Without exception, my customer experience has been outstanding at this dealership at each visit and I recommend Lexus of Melbourne to anyone who owns a Lexus here in central Florida or may be passing through and looking for a quality service provider. More
Great service John Lohne was very personable and easy to deal with. We are new to the area but will certainly be using the dealership in the future. John Lohne was very personable and easy to deal with. We are new to the area but will certainly be using the dealership in the future. More
Very pleasant experience I was extremely pleased with my service dept experience at Lexus of Melbourne. First of all, the facilities are top notch. Knowing I was going to be t I was extremely pleased with my service dept experience at Lexus of Melbourne. First of all, the facilities are top notch. Knowing I was going to be there for a couple hours, I was happy to see the great amenities such as coffee, fruit, pastries, and massage chairs. What a treat! I was referred there and dealt with John Lohne. John was prepared and very helpful. He is a true professional and I will definitely be returning. Also, I will consider buying my next Lexus from them since I feel very comfortable with the service dept More
Great service department! Professional and highly skilled service. Highly recommend! Our service adviser, John Lohne is the best service person at your facility! We receive an Professional and highly skilled service. Highly recommend! Our service adviser, John Lohne is the best service person at your facility! We receive an appointment each time in a timely manner. We can't say enough good things about John. More
Excellent professional service I was greeted immediately and the service plan on my Lexus was explained to me by Ruben. He followed up with a call on what they found and the cos I was greeted immediately and the service plan on my Lexus was explained to me by Ruben. He followed up with a call on what they found and the cost. Very prompt and professional. I would recommend this dealership. I love my car and they have taken such good care of it over the years. More
Service at Lexus of Melbourne We have dealt with Lexus of Melbourne since 2003 when we purchased our first Lexus SUV. We purchased another Lexus in 2014. By the way we still have t We have dealt with Lexus of Melbourne since 2003 when we purchased our first Lexus SUV. We purchased another Lexus in 2014. By the way we still have the 2003 Lexus SUV. I attribute that to the great service that Mike ensures we receive. More
Another Great Service Visit My visit started as soon as I pulled up to the dealership -- no waiting. The purpose of the visit was routine maintenance but John asked if there wer My visit started as soon as I pulled up to the dealership -- no waiting. The purpose of the visit was routine maintenance but John asked if there were any issues with the car. He listened carefully and made comments that assured me he understood my concerns. He came to me while I was waiting to go over issues found by the mechanics -- one was a battery problem that would be corrected with a new battery covered under warranty -- yay! Also, a set of tires was needed. He had a variety and prices to choose from. I mentioned that I had anticipated the tires needing replacement and had done a little research and planned to continue researching other sources. He offered to review with me any estimates from other sources. He walked me to my CLEAN car (washed while I waited). What a great service visit. I plan to return when I have an estimate or two to review with John. More
Great service department and Mike Retz always does a great job of taking care of my car! Nicole Devos was huge help when I bought my new car. Would highly recommend both Mi and Mike Retz always does a great job of taking care of my car! Nicole Devos was huge help when I bought my new car. Would highly recommend both Mike and Nicole! More