Lexus of Melbourne - Service Center

Service and Consultant, Elisa Falcon The service and interaction with Elisa Falcon is above excellent. We're so happy we switched from Lexus of Winter Park to Lexus of Melbourne. It's a The service and interaction with Elisa Falcon is above excellent. We're so happy we switched from Lexus of Winter Park to Lexus of Melbourne. It's a much more personal experience and if we should ever purchase a new vehicle, it would be from Lexus of Melbourne. Everyone is very accommodating, courteous and professional. Also, the fact that we deal with the same service rep (Elisa Falcon) is a big plus for us. More

Always great service! The Lexus of Melbourne dealership is by far the best we have ever experienced. From calling in to make an appointment, to the white glove service by The Lexus of Melbourne dealership is by far the best we have ever experienced. From calling in to make an appointment, to the white glove service by Ruben and everyone else we interact with, it is always a pleasure. Never a disappointment. Keep up the fantastic job!👍🏻👏🏻 More

Great service My husband and I have been servicing our Lexus cars at Lexus of Melbourne for the past 8 years and we have had excellent customer service, the experie My husband and I have been servicing our Lexus cars at Lexus of Melbourne for the past 8 years and we have had excellent customer service, the experience has been great. Mike Retz has been very helpful, he always takes care of everything and we feel confident to leave the cars there. We will always have Lexus of Melbourne service the cars because they do such a great job and we know their technicians are knowledgeable in servicing Lexus cars. If we consider buying another car it would be from Lexus of Melbourne just because of the excellent service. More

My experience at Lexus of Melbourne. The overall experience was highly professional on all levels. The service was done promptly and I was able to drop off my vechicle the night before s The overall experience was highly professional on all levels. The service was done promptly and I was able to drop off my vechicle the night before so there was no need to wait while the service was being done. Steve L., my service representative, was very helpful and gave very informative explanations of what was done on my vechicle during this service. More

Polite, quick service, always helpful and efficient Had stopped in to make an appt for a car wash and it was noted that free service visit was called for, so I made an appointment and returned two days Had stopped in to make an appt for a car wash and it was noted that free service visit was called for, so I made an appointment and returned two days later, left and hade lunch at a close restaurant, when I returned it’s was ready helping me stay on time with scheduled days tasks. No unnecessary waiting or delays More

Excellent I have been going to Lexus of Melbourne for 11 years, since I moved to Florida. I have always received excellent service. My new customer rep. Steve I have been going to Lexus of Melbourne for 11 years, since I moved to Florida. I have always received excellent service. My new customer rep. Steven Lasker is courteous and has gone above and beyond to meet my expectations. Thanks Steven, you are awesome. More

Excellent Everything I went to do was done fast , good and at a reasonable price. I definitely will recommend this dealership to anyone looking to do some work Everything I went to do was done fast , good and at a reasonable price. I definitely will recommend this dealership to anyone looking to do some work done on their Lexus More

EXCEPTIONAL! I was there to have the 30,000 mile service to my 2015 RX350 and to buy out my lease. Mikel Retz and his service team did a great job as always. Robe I was there to have the 30,000 mile service to my 2015 RX350 and to buy out my lease. Mikel Retz and his service team did a great job as always. Robert LaMarr and Nicole DeVos were extremely knowledgeable and friendly while completing ALL the paperwork (and there was a lot) for the buyout transaction. It is always a pleasure doing business with the folks at Lexus of Melbourne! More

Oh no flat tire! Thank you Ruben for the fast and courteous service getting my tire fixed and me back on the road! You are the best! Look forward to our next service Thank you Ruben for the fast and courteous service getting my tire fixed and me back on the road! You are the best! Look forward to our next service date! More

Services John is my service person I can’t say enough what a great person he is he’s kind he’s responsible efficient polite and make sure that you were taken John is my service person I can’t say enough what a great person he is he’s kind he’s responsible efficient polite and make sure that you were taken care of And that you’re happy with the results and if there’s anything else that he could do for you He does and he listens to you very awesome person Very Glad that he is my service person that I have to deal with thanks John for all your consideration More