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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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December 18, 2018

Service review Steve was very responsive to the recall service on my Lexus yesterday.. He was efficient with my time and that is very valuable. Excellent service! More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you for taking the time to let us know how we did, Sylvia. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 17, 2018

John Lohne John is always knowledgeable, helpful, honest and professional. He is an asset to the Lexus Company and my preferred Service assistant when my Lexus More

by LaLa25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Dec 20, 2018 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 15, 2018

Outstanding Service! We love Lexus of Melbourne! The service is absolutely outstanding! We purchased our first Lexus vehicle at Lexus of Melbourne after having horrible More

by Michele H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl / Mechanic, Tom Hakimi
Dec 20, 2018 -

Lexus of Melbourne responded

Michele, it really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 13, 2018

Great service Provide great pick up service. Easy to communicate with. Very responsive. Suggest things to customer that ensure you are driving a safe reliable ve More

by Chas444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Dec 17, 2018 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2018

Excellent Service Department Ms. Elisa Falcon and the entire service department at Lexus of Melbourne are very helpful and provide an excellent service experience for me as a loya More

by Lexus of Melbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2018

Superior service Another great service experience for my wife and I at Lexus of Melbourne. Jon Lohne always takes great care of us in every aspect of our visit. If yo More

by Doctor Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Lexus of Melbourne responded

Hello, we are glad we could help! We look forward to your next visit! We hope to see you soon!

December 10, 2018

Great service! The service experience at Lexus of Melbourne is always positive. Elisa is a fantastic rep. Always super helpful and efficient. I have never had a ba More

by khoellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 10, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

December 09, 2018

Great knowledge and customer service What a model for a car dealership. Elisa kept me informed on the progress of my RX350. The staff is always well trained and the car is immaculate when More

by Monk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Dec 10, 2018 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2018

Great Service I always get the best service that’s why I keep going back and of course a nice waiting area while my car is being serviced. More

by IO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi, Steven Lasker
December 08, 2018

Radio It is always a pleasure working with Steven!! Everything was done in a timely manner. Highly recommend Lexus of Melbourne for all of your service need More

by Krod7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Dec 10, 2018 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

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