769 Reviews of Lexus of Melbourne - Service Center
My experience working with Steve Lasker. Steve understands his customer's needs and provides the level of service that we are accustomed to each visit. My loaner car was ready when I arrive a Steve understands his customer's needs and provides the level of service that we are accustomed to each visit. My loaner car was ready when I arrive and my vehicle was serviced promptly which is important as it does not affect my business schedule. Great service! More
Needed Quick Turnaround I needed a quick turnaround on the scheduled service in order to get to a medical appointment. John Lohne said there would be no problem, and the car I needed a quick turnaround on the scheduled service in order to get to a medical appointment. John Lohne said there would be no problem, and the car was ready earlier than promised, including the customary complimentary wash. More
Stephen is the best! I have a 2016 RX350 and Stephen has been my service guy the whole time. He is friendly, professional, accommodating and just an all around great guy! I have a 2016 RX350 and Stephen has been my service guy the whole time. He is friendly, professional, accommodating and just an all around great guy! It makes doing business at this dealership a pleasure. I’m so happy with my car and the customer service from Stephen and all who we have dealt with. Couldn’t be happier! More
Excellent Service I bought my car at Lexus of Melbourne and then moved to Jacksonville FL. There are two Lexus dealerships near me in Jacksonville but I still go to Me I bought my car at Lexus of Melbourne and then moved to Jacksonville FL. There are two Lexus dealerships near me in Jacksonville but I still go to Melbourne for servicing because of the wonderful service team. Mike Retz takes great care to make sure that I have a loaner car and gives me great service. I will continue to go to Melbourne for servicing and to purchase my next vehicle when ready. T. R. Page has a great sales and servicing team in Melbourne. More
Great service! Mike Retz always does a great job! He always makes sure that every detail is taken care of and that I am happy with the services. Mike Retz always does a great job! He always makes sure that every detail is taken care of and that I am happy with the services. More
Excellent Service Department Elisa Falcon is a superior service advisor. She is very knowledgeable and very helpful. Elisa is pleasant to work with always makes sure my car in r Elisa Falcon is a superior service advisor. She is very knowledgeable and very helpful. Elisa is pleasant to work with always makes sure my car in ready in a timely and efficient manner. More
Outstanding Service Lexus of Melbourne is my "go to" dealership for service on all my Lexus automobiles. Recently I brought in my original '99 RX-300 for a couple of prob Lexus of Melbourne is my "go to" dealership for service on all my Lexus automobiles. Recently I brought in my original '99 RX-300 for a couple of problems. Steve Lasker, my service advisor, provided me a loaner RX-350 while investigating my car issues. In no time at all, Steve called me and advised me of the problem. He had my car back to me by mid-afternoon and fixed the problem. Just a quick word about the dealership: everyone I encounter is always very pleasant from the sales personnel to service folks. Also, the waiting lounge is very nice. However, Steve Lasker stands out in the service department and does a superb job. Thanks again Steve! More
Pleasant experience Nice comfy chairs and large TV and lots of reading material in the waiting area. Free WiFi and snacks. Friendly helpful service! The wait time for ser Nice comfy chairs and large TV and lots of reading material in the waiting area. Free WiFi and snacks. Friendly helpful service! The wait time for service was shorter than expected also! Highly recommend. More
Excellent service John Lohne was friendly and professional as usual. Service was completed quickly and the waiting area was pleasant. Thanks. The 25 word minimum is an John Lohne was friendly and professional as usual. Service was completed quickly and the waiting area was pleasant. Thanks. The 25 word minimum is annoying. More
Service review Service advisor Elisa Falcon is very knowledgeable and professional. All issues were addressed in a timely and efficient manner. It makes for a plea Service advisor Elisa Falcon is very knowledgeable and professional. All issues were addressed in a timely and efficient manner. It makes for a pleasant experience. More