769 Reviews of Lexus of Melbourne - Service Center
John is Phenomenal My service advisor John Lohne is professional, reliable and quick to respond to my calls/emails. He was the first SA I can remember who walked me to My service advisor John Lohne is professional, reliable and quick to respond to my calls/emails. He was the first SA I can remember who walked me to my car when I picked it up after a service. John is succinct and accurate when communicating, which is one of the main reasons I return to Lexus of Melbourne to have my car serviced More
Best dealership experience by far!! I have been a lexus owner for 4 years now and I am always more than satisfied with the service provided at this facility. Jaime Coates is a top notch I have been a lexus owner for 4 years now and I am always more than satisfied with the service provided at this facility. Jaime Coates is a top notch service advisor and highly recommend her. More
Sevice with integrity I purchased my Lexus from this dealership in 2015, and I have always used them for service. I trust that when I leave, my car will perform as I expec I purchased my Lexus from this dealership in 2015, and I have always used them for service. I trust that when I leave, my car will perform as I expect. Elisa Falcon met me as I arrived, always gracious with a smile on her face. Elisa is professional, and always thanks me as I leave. More
Awesome service! Great service, great dealership! I am on my 4th Lexus (owning each one consecutively) My last Lexus was a 2006 GS 300 and it was still running when I Great service, great dealership! I am on my 4th Lexus (owning each one consecutively) My last Lexus was a 2006 GS 300 and it was still running when I sold it and it had over 239K miles! I hated to give it up! But there is nothing like a new Lexus! More
Customer service is a priority here. I have worked with Steven for the past few service appointments and he always goes above and beyond to keep me informed and make my experience as easy I have worked with Steven for the past few service appointments and he always goes above and beyond to keep me informed and make my experience as easy as possible. Thanks to Lexus and Steven for making my life easy! More
Excellent Service I arrived for my appointment time and was seen right away. Rlisa knew who I was without my having to tell her! She was warm and welcoming. I enjoye I arrived for my appointment time and was seen right away. Rlisa knew who I was without my having to tell her! She was warm and welcoming. I enjoyed the refreshments while I was waiting and also being able to walk around the lake that was close by. Every time I bring my car in I get a car wash which is great. More
Excellent Customer Service I brought my car in for a tuneup, and mentioned I had an appt and needed to be finished in an hour and a half. Steve was cordial and said he'd make su I brought my car in for a tuneup, and mentioned I had an appt and needed to be finished in an hour and a half. Steve was cordial and said he'd make sure it was completed on time. I was pleasantly surprised my car was finished 15 minutes early. Very seamless experience! More
Consistently GREAT Experience with John Lohne John Lohne consistently provides Great Experience and timely advise on service needs and solutions. My main reason for selecting Lexus is the great Se John Lohne consistently provides Great Experience and timely advise on service needs and solutions. My main reason for selecting Lexus is the great Service and Reliability. John is extremely trustworthy and the service team has a history of performing consistently well ! Thank You More
GREAT EXPERIENCE WITH ELISA I had a great service with Lexus company service in Melbourne. It was first time to visit Lexus service center and was a great service with ELISA. I had a great service with Lexus company service in Melbourne. It was first time to visit Lexus service center and was a great service with ELISA. More
Great customer service I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car s I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car service status and the car is ready when promised. More