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Lexus of Melbourne - Service Center

Viera, FL

4.5
770 Reviews

770 Reviews of Lexus of Melbourne - Service Center

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February 28, 2019

Best of the best I've been dealing with Lexus of Melbourne for twelve years and they have always given me great service. Thank you very much John Lohne More

by Gtech51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

February 27, 2019

Mike Retz has provided outstanding service since 90's I started dealing with Lexus of Melbourne after having a bad experience with Lexus of Orlando. Your pick up and delivery policy is of great value to More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, Mikel Retz
Mar 01, 2019 -

Lexus of Melbourne responded

Hi Lester, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care!

February 27, 2019

Location is great I love the location and the dealership is beautiful. I love the waiting area with all the seats and big screen tv so everyone can see it wherever they More

by es350 gail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

February 27, 2019

Great This is the second time I’ve gone in and explained that my divers side mirror light isn’t working without solution. Everyrijng elsenis perfect! I have More

by Denise1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Lexus of Melbourne responded

Denise, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2019

Excellent Fast Service Elise was very prompt in returning my text about getting my ES towed in and dropped off. The service department looked over the car and Elise got bac More

by Silver Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob LaMarr, Elisa Falcon
Mar 01, 2019 -

Lexus of Melbourne responded

Hello, thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 26, 2019

Car service for CT200H John Lohne is the MAN!!! Give him a pay raise He always answers my calls/emails/texts promptly Gets me an emergency loaner when in a bind I More

by sprestwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Lexus of Melbourne responded

Hello, thank you; we appreciate your wonderful feedback about John! Feel free to reach out to us if you need anything further. Have a fantastic day!

February 26, 2019

John Lohne is the best! He always returns my calls promptly. He keeps me informed. He takes care of whatever service is needed in a timely fashion. It is always More

by Liz Head
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Lexus of Melbourne responded

Hi Liz, we're very happy to hear John has been able to provide you with positive experiences! Thank you, and have a fantastic day!

February 23, 2019

Easy in and easy out servicing This dealership is extremely convenient for me. I was able to schedule my appointment for the next day at a convenient time. Service Rep, Steven is More

by Relaxed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Feb 26, 2019 -

Lexus of Melbourne responded

Hi there, we are very happy to have provided you with such a positive smooth service experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

February 23, 2019

Great Service! John Lohne, my service advisor, is very professional, knowledgeable and polite. It is a pleasure to work with him. He is an asset to your dealership. More

by Fljp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Lexus of Melbourne responded

Thank you for your kind review; we are happy to pass along your comments to John! Feel free to reach out to us if you need anything. Have a wonderful day.

February 23, 2019

Outstanding Service I made an appointment because there was a air bag recall on my SC 430 convertible. Steven got me in quickly and my vehicle was finished before they ha More

by Montesa05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Feb 26, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to hear Steven was able to provide you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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