Lexus of Melbourne - Service Center

Service for 60,000 John always is helpful and attentive. I always know my car is well taken care of! The only issue I had was I called on a Friday and got the voicemai John always is helpful and attentive. I always know my car is well taken care of! The only issue I had was I called on a Friday and got the voicemail for someone ( not John). I was calling to schedule. I never received a return call and tried again on Monday. It worked out and I was able to make the appointment for Friday. It was just unusual I didn’t get a call back that day. More

Great experience. The service was great, Steve was super nice, made me feel very welcome. The only downside was I didn’t get to keep the loaner longer. It was a dream The service was great, Steve was super nice, made me feel very welcome. The only downside was I didn’t get to keep the loaner longer. It was a dream car. Great experience. More

Awesome customer service!!!! Jaime Coates is amazing!!!! She goes above and beyond to help you out!!! This dealership is amazing. I would highly recommend this dealership for sa Jaime Coates is amazing!!!! She goes above and beyond to help you out!!! This dealership is amazing. I would highly recommend this dealership for sales and service. More

Great product with fantastic service -- Always treated like It is also a pleasure to visit Lexus of Melbourne. Beautiful facility that is always looks perfect. Great staff who knows your name and treats you a It is also a pleasure to visit Lexus of Melbourne. Beautiful facility that is always looks perfect. Great staff who knows your name and treats you as a friend. Service that is up to Lexus perfection standards. More

Maintenance I saw Stephen today and he took care of me. Someone greeted me outside I believe his name is Michael and let me into see Stephen. I had asked for som I saw Stephen today and he took care of me. Someone greeted me outside I believe his name is Michael and let me into see Stephen. I had asked for someone to bring me to the avenues and they did. And then he texted me and told me the car was ready so someone came to pick me up. They were wonderful. I had a nice conversation with Frankie More

Always good service Mike is very knowledgeable about the Lexus brand and offers clear explanations of whatever arises. Always available, prompt and friendly. We trust him Mike is very knowledgeable about the Lexus brand and offers clear explanations of whatever arises. Always available, prompt and friendly. We trust him with our vehicle. More

Over treatment and waite time For the first time visitung the dealeeship for service. Ieas welcomely treated and was given direcruons and wxpectatiins. With out an appointmen my ve For the first time visitung the dealeeship for service. Ieas welcomely treated and was given direcruons and wxpectatiins. With out an appointmen my vehicle was serviced. . I will recommend dealer for service. For an oil change and tire rotation i believe the wait as a little longer than expected but service was good More

Ruben is an excellent service advisor. Excellent knowledge, Ruben is one of the best advisors I have dealt with. Knowledgable, excellent people skills, great follow thru. He is a pleasure to work with. Ruben is one of the best advisors I have dealt with. Knowledgable, excellent people skills, great follow thru. He is a pleasure to work with. More

Great Steve was friendly and professional. Very helpful and explained everything to my satisfaction. I look forward to my next visit. Experience much better Steve was friendly and professional. Very helpful and explained everything to my satisfaction. I look forward to my next visit. Experience much better than Treasure Coast Lexus More

Best of the best I've been dealing with Lexus of Melbourne for twelve years and they have always given me great service. Thank you very much John Lohne I've been dealing with Lexus of Melbourne for twelve years and they have always given me great service. Thank you very much John Lohne More