Lexus of Melbourne - Service Center

Efficient. Arrived at appointed time for service and a John Lohne was prepared as always and car was completed in the timeframe we were quoted. Never a disappoin Arrived at appointed time for service and a John Lohne was prepared as always and car was completed in the timeframe we were quoted. Never a disappointment. More

What I needed, When I needed it! Call, got the appointment that was convenient, the Service Rep took great care of me and I couldn't have asked for more. Call, got the appointment that was convenient, the Service Rep took great care of me and I couldn't have asked for more. More

Lexus with 244000 miles and still great Mike and the service staff have always given me an honest accessment of what my car needs to keep me and my family safe on the road. Mike knows I ma Mike and the service staff have always given me an honest accessment of what my car needs to keep me and my family safe on the road. Mike knows I make long trips to see family in NC and always make sure my car is ready for the trip. They never push services that aren’t necessary. Having access to a loaner is invaluable. I will shop and recommend the dealership every time. More

Repair and service Thank you for your prompt and atentive service. The ordered part was received faster than I thought it would be, and appointment was timely. Steve was Thank you for your prompt and atentive service. The ordered part was received faster than I thought it would be, and appointment was timely. Steve was most helpful. More

Vehicle stall Very thorough investigation of the vehicle but stall not reproduced. Robert has asked me to collect more data if the issue happens for a third time. Very thorough investigation of the vehicle but stall not reproduced. Robert has asked me to collect more data if the issue happens for a third time. More

Great service As always the experience of getting my RX serviced at Lexus of Melbourne was excellent Elisa is great! I also enjoy roaming through the art work while As always the experience of getting my RX serviced at Lexus of Melbourne was excellent Elisa is great! I also enjoy roaming through the art work while I’m waiting. Thanks More

Wonderful people. Excellent service. Excellent outcome! Every experience I’ve had at Lexus of Melbourne has always been excellent. Alex Colon is an exceptional sales consultant who has helped me lease or pu Every experience I’ve had at Lexus of Melbourne has always been excellent. Alex Colon is an exceptional sales consultant who has helped me lease or purchase a Lexus in four separate occasions. He is the consummate professional and a great guy to know period. John Lohne has been the service consultant who takes care of me and my vehicles when I come in for service. John is awesome... I don’t think anyone knows his stuff like this man. a consummate professional who is always so helpful and friendly. Every experience I’ve ever had at Lexus of Melbourne has been exactly what one would hope for... Excellent people, excellent service and an excellent outcome every time! More

Great first service Making my appointment was easy. Elisa let me know exactly what service was going to be provided. Service was quick and she promptly brought me my car Making my appointment was easy. Elisa let me know exactly what service was going to be provided. Service was quick and she promptly brought me my car once I texted that I had arrived. I had my car washed after the service. The washing team could be slightly improved. More

Great Service was friendly and done sooner then expected, always a plus. Both days I was in and out in less then 30 mins. Steven was able to answer all of Service was friendly and done sooner then expected, always a plus. Both days I was in and out in less then 30 mins. Steven was able to answer all of my questions. More

Awesome service from John Lohne at Lexus of Melbourne From the time I arrived through the time my car was finished, my first maintenance service at Lexus was extremely pleasant. John was very thorough an From the time I arrived through the time my car was finished, my first maintenance service at Lexus was extremely pleasant. John was very thorough and professional and made me feel at ease for my first visit. More