Lexus of Melbourne - Service Center

RX 350 Vehicle Recall I was immediately greeted when I drove up for service and escorted into a very welcoming service center. I was advised that the service would take a l I was immediately greeted when I drove up for service and escorted into a very welcoming service center. I was advised that the service would take a little more than an hour which was very accurate. I was extremely comfortable in the waiting area while they serviced my vehicle. My service consultant was John Lohne who advised me of the service performed on my vehicle and when I should expect to have my next normal service performed. I was very satisfied with my experience at Lexus of Melbourne and highly recommend them. More

Great Service Center As usual, great service and personal attention. This is always the case when I stop at this dealership for servicing. They are the best at taking ca As usual, great service and personal attention. This is always the case when I stop at this dealership for servicing. They are the best at taking care of my Lexus NX 300! More

People and relationships ... Lexus of Melbourne is the best! I've had my Lexus vehicles serviced at Lexus of Melbourne long before I purchased from them, and Steve Lasker has been my "service" consultant from th I've had my Lexus vehicles serviced at Lexus of Melbourne long before I purchased from them, and Steve Lasker has been my "service" consultant from the beginning. It's been a real pleasure to work with him. He's friendly, efficient and just an all-around good guy. It's always been easy to schedule maintenance, and when a tire issue developed before leaving on a road trip Steve was there and got the problem resolved so our trip wouldn't be delayed. In business, it's all about people and relationships, and Steve along with the sales people and sales management of Lexus of Melbourne are the best! More

Mike Retz always provides excellent service for my Lexus. Mike let’s me know what the best solution would be for my car and executes there agreed upon service. always provides excellent service for my Lexus. Mike let’s me know what the best solution would be for my car and executes there agreed upon service. More

Easy and pleasant It was a pleasure to deal with Jamie. As she did in the past, she brought a ray of sunshine, experience and confidence to the dealership. It was a pleasure to deal with Jamie. As she did in the past, she brought a ray of sunshine, experience and confidence to the dealership. More

Great customer service Elisa is so attentive, friendly, timely and customer oriented. Helpful and knowledgeable about the process and what the service is going to accomplish Elisa is so attentive, friendly, timely and customer oriented. Helpful and knowledgeable about the process and what the service is going to accomplish. Really enjoy having her as my customer representative. More

Excellent Service I was in for the 10,000 mile checkup. My service rep Ruben was very courteous and efficient in getting the paperwork done. I only waited a little m I was in for the 10,000 mile checkup. My service rep Ruben was very courteous and efficient in getting the paperwork done. I only waited a little more than an hour in the very comfortable waiting room with fresh fruits, donuts, and all sorts of beverages. They did excellent work and always wash my car before delivering it back to me. More

Awesome Service! I got my car at Lexus of Melbourne 2 years ago. You can never go wrong with a Lexus but the service there is awesome!! John Lohne is my service adviso I got my car at Lexus of Melbourne 2 years ago. You can never go wrong with a Lexus but the service there is awesome!! John Lohne is my service advisor and he provides outstanding customer service!! Having the same person each time builds a rapport and creates trust that is invaluable! I will remain a customer here for many years!! More

Lexus If Melbourne Service Department Our Service Representative Mike Retz is outstanding. Always a great ambassador for the dealership who provides excellent service. Entire service staff Our Service Representative Mike Retz is outstanding. Always a great ambassador for the dealership who provides excellent service. Entire service staff always pleasant and very customer focused. More

Always a pleasant experience Ruben is always very friendly and courteous and answers any questions I have. It's a pleasure working with him each time my car is serviced. Ruben is always very friendly and courteous and answers any questions I have. It's a pleasure working with him each time my car is serviced. More