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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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April 30, 2019

Great Service Center As usual, great service and personal attention. This is always the case when I stop at this dealership for servicing. They are the best at taking ca More

by Lexus Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Apr 30, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 30, 2019

People and relationships ... Lexus of Melbourne is the best! I've had my Lexus vehicles serviced at Lexus of Melbourne long before I purchased from them, and Steve Lasker has been my "service" consultant from th More

by Grayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
May 02, 2019 -

Lexus of Melbourne responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 29, 2019

Mike Retz always provides excellent service for my Lexus. Mike let’s me know what the best solution would be for my car and executes there agreed upon service. More

by Bayorlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Apr 30, 2019 -

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

April 25, 2019

Easy and pleasant It was a pleasure to deal with Jamie. As she did in the past, she brought a ray of sunshine, experience and confidence to the dealership. More

by Monk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Lexus of Melbourne responded

Hello there, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

April 24, 2019

Great customer service Elisa is so attentive, friendly, timely and customer oriented. Helpful and knowledgeable about the process and what the service is going to accomplish More

by Adamslm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Apr 26, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2019

Excellent Service I was in for the 10,000 mile checkup. My service rep Ruben was very courteous and efficient in getting the paperwork done. I only waited a little m More

by Jp2758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Lexus of Melbourne responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 20, 2019

Awesome Service! I got my car at Lexus of Melbourne 2 years ago. You can never go wrong with a Lexus but the service there is awesome!! John Lohne is my service adviso More

by EMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Lexus of Melbourne responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 20, 2019

Lexus If Melbourne Service Department Our Service Representative Mike Retz is outstanding. Always a great ambassador for the dealership who provides excellent service. Entire service staff More

by HHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Apr 24, 2019 -

Lexus of Melbourne responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 20, 2019

Always a pleasant experience Ruben is always very friendly and courteous and answers any questions I have. It's a pleasure working with him each time my car is serviced. More

by gloriarking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Lexus of Melbourne responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 20, 2019

excellent service dept. Elisa Falcon, service rep. was and is and continue to be an excellent service rep. She always listens to what I have to say at all times! There is nev More

by miguelito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Apr 24, 2019 -

Lexus of Melbourne responded

Thank you for taking the time to let us know how we did. We hope you continue to choose us for all your automotive needs!

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