769 Reviews of Lexus of Melbourne - Service Center
Great Service Center As usual, great service and personal attention. This is always the case when I stop at this dealership for servicing. They are the best at taking ca As usual, great service and personal attention. This is always the case when I stop at this dealership for servicing. They are the best at taking care of my Lexus NX 300! More
People and relationships ... Lexus of Melbourne is the best! I've had my Lexus vehicles serviced at Lexus of Melbourne long before I purchased from them, and Steve Lasker has been my "service" consultant from th I've had my Lexus vehicles serviced at Lexus of Melbourne long before I purchased from them, and Steve Lasker has been my "service" consultant from the beginning. It's been a real pleasure to work with him. He's friendly, efficient and just an all-around good guy. It's always been easy to schedule maintenance, and when a tire issue developed before leaving on a road trip Steve was there and got the problem resolved so our trip wouldn't be delayed. In business, it's all about people and relationships, and Steve along with the sales people and sales management of Lexus of Melbourne are the best! More
Mike Retz always provides excellent service for my Lexus. Mike let’s me know what the best solution would be for my car and executes there agreed upon service. always provides excellent service for my Lexus. Mike let’s me know what the best solution would be for my car and executes there agreed upon service. More
Easy and pleasant It was a pleasure to deal with Jamie. As she did in the past, she brought a ray of sunshine, experience and confidence to the dealership. It was a pleasure to deal with Jamie. As she did in the past, she brought a ray of sunshine, experience and confidence to the dealership. More
Great customer service Elisa is so attentive, friendly, timely and customer oriented. Helpful and knowledgeable about the process and what the service is going to accomplish Elisa is so attentive, friendly, timely and customer oriented. Helpful and knowledgeable about the process and what the service is going to accomplish. Really enjoy having her as my customer representative. More
Excellent Service I was in for the 10,000 mile checkup. My service rep Ruben was very courteous and efficient in getting the paperwork done. I only waited a little m I was in for the 10,000 mile checkup. My service rep Ruben was very courteous and efficient in getting the paperwork done. I only waited a little more than an hour in the very comfortable waiting room with fresh fruits, donuts, and all sorts of beverages. They did excellent work and always wash my car before delivering it back to me. More
Awesome Service! I got my car at Lexus of Melbourne 2 years ago. You can never go wrong with a Lexus but the service there is awesome!! John Lohne is my service adviso I got my car at Lexus of Melbourne 2 years ago. You can never go wrong with a Lexus but the service there is awesome!! John Lohne is my service advisor and he provides outstanding customer service!! Having the same person each time builds a rapport and creates trust that is invaluable! I will remain a customer here for many years!! More
Lexus If Melbourne Service Department Our Service Representative Mike Retz is outstanding. Always a great ambassador for the dealership who provides excellent service. Entire service staff Our Service Representative Mike Retz is outstanding. Always a great ambassador for the dealership who provides excellent service. Entire service staff always pleasant and very customer focused. More
Always a pleasant experience Ruben is always very friendly and courteous and answers any questions I have. It's a pleasure working with him each time my car is serviced. Ruben is always very friendly and courteous and answers any questions I have. It's a pleasure working with him each time my car is serviced. More
excellent service dept. Elisa Falcon, service rep. was and is and continue to be an excellent service rep. She always listens to what I have to say at all times! There is nev Elisa Falcon, service rep. was and is and continue to be an excellent service rep. She always listens to what I have to say at all times! There is never an issue unresolved! More