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769 Reviews of Lexus of Melbourne - Service Center
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December 26, 2022
Best Lexus Dealership in Florida! !! Kristine Pelletier is the greatest Dealer Associate I have ever dealt with and her professionalism is outstanding!! Customer service is tops over a !! Kristine Pelletier is the greatest Dealer Associate I have ever dealt with and her professionalism is outstanding!! Customer service is tops over all Lexus dealers in Florida and you’re treated as part of the family. Carl did an outstanding job in doing the required maintenance of my RX400h. Thanks both of you for all your super help!!! More
by Jim Jolly
Employees Worked With
Carl, mechanic , Kristine Pelletier
July 01, 2022
Kristine Peletier is our customer service rep. and we couldn't be happier. She consistently exceeds our expectations. She is a credit and an asset to Lexus of Melbourne as well as Lexus USA and we couldn't be happier. She consistently exceeds our expectations. She is a credit and an asset to Lexus of Melbourne as well as Lexus USA More
by larry
Employees Worked With
Kristine Pelletier
June 17, 2022
Purcell Scott contacted me via phone as he knew I was bringing in our 2008 RX350 for service. He asked to show me some Lexus models in inventory. After asking me my preferences I settled in on a Previo bringing in our 2008 RX350 for service. He asked to show me some Lexus models in inventory. After asking me my preferences I settled in on a Previously owned RX 350. Mr Scott was was nicely persistent. What I liked best was his customer service attitude. He didn’t give up and answered all my concerns. More
by twz4
Employees Worked With
Mandy Patterson, Kristine Pelletier, P. Scott
June 02, 2022
John Lohne, Service at Lexus of Melbourne, is The Best. Introduced to Salesman P. Scott, we purchased a NEW CAR. His pursuit of excellence continues to guide us through the Learning Curve of the IS350. Introduced to Salesman P. Scott, we purchased a NEW CAR. His pursuit of excellence continues to guide us through the Learning Curve of the IS350. Thank you! Our 2013 IS250 is sound, very well built, and has held its value. Logically, we returned for another Lexus. More
by reyoung
March 30, 2022
Love Lexus of Melbourne! They've treated me so well since I started with them in 2017. From the sales team through service, I couldn't be happier. The ladies rock! They've treated me so well since I started with them in 2017. From the sales team through service, I couldn't be happier. The ladies rock! More
by KLSS
Employees Worked With
Kristine Pelletier
March 14, 2022
John Lohne was very professional and informative. The work was accomplished quickly and to my satisfaction. It would have been five stars except additional work of almost $5,000 was recommended. To m The work was accomplished quickly and to my satisfaction. It would have been five stars except additional work of almost $5,000 was recommended. To me this appeared to be an upsell, which did not set well. More
by coach
Employees Worked With
March 03, 2022
We have several Lexus vehicles in our family and mine is a 2001 RX 300. it has over 324000 miles and we sometimes spend $1000 or so per year for maintenance. Every time, Jamie has a loaner ready for me. J a 2001 RX 300. it has over 324000 miles and we sometimes spend $1000 or so per year for maintenance. Every time, Jamie has a loaner ready for me. Jamie is our dedicated agent and we love her. She is so prompt with returning phone calls and keeping us updated on the progress. Couldn't ask for better service from the whole team. Definitely 5 stars from in professionalism, response time, service and teamwork. It’s lovely to see how everyone pitches in and helps each other. More
by Fraupolster
Employees Worked With
Other Employees :
The Young man with the short dread locks. Always super helpful.
March 01, 2022
I would like to thank the whole Lexus of Melbourne team for the way I was treated from the moment I parked my car until the moment I drove off in a New Car. I went to the dealership that day to service my for the way I was treated from the moment I parked my car until the moment I drove off in a New Car. I went to the dealership that day to service my 2021 ES 350 and walked out with a 2022 ES 350 . They gave me a deal that I couldn't refuse. Evan was amazing from start to finish. Evan was very transparent and very patient in all aspects of the sale, he never pushed me into anything and was very informative about the vehicle. I felt like I was family. How many people go in for service for a car and come out with a new car. It just says a lot about Evan and his team> I even got a special thank you from T. R himself and a special gift. I would highly recommend these guys to any and everyone. They are the Best. Thanks again Evan, I look forward to purchasing my next vehicle. In closing I bought a Lexus 11 & a half years ago and I have owned a Lexus ever since this is my sixth one. #Lexus4life More
by Frosa28
February 04, 2022
Dependable prompt service good to work with very happy with my vehicle thank you carol with my vehicle thank you carol More
by cardy54
