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Lexus of Melbourne - Service Center

Viera, FL

4.6
769 Reviews

769 Reviews of Lexus of Melbourne - Service Center

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July 20, 2019

great service Service started on appointed time, was completed quickly. Car was cleaned beautifully. Service reps were pleasant and a pleasure to work with. Custome More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Falcon
Jul 23, 2019 -

Lexus of Melbourne responded

Paul, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 20, 2019

Awesome service always Since my arrival in Melbourne in 2013, Lexus of Melbourne has maintained my 2010 LS460L awesomely !! The Service department is top-notch and RUBEN BUS More

by Guam671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 17, 2019

Very professional and courteous Truly customer centered and thoroughly professional in all aspects of service. Makes me feel more responsible in seeing to the proper upkeep of my ve More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Lexus of Melbourne responded

William, thank you for sharing your response to our staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we look forward to your next maintenance visit!

July 16, 2019

Outstanding Service Consultant Steven Lasker Outstanding support from Service Consultant Steven Lasker. I have three vehicles and rate him best of all consultants I have worked with. Extremely More

by Lexusx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Jul 17, 2019 -

Lexus of Melbourne responded

Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 15, 2019

LOVE this dealership and the service! Can't go anywhere else. We've been spoiled. The experience of dropping your car off or waiting for it is easy and relaxing. We like to service our ca More

by emily12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elisa Falcon, Steven Lasker
Jul 16, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 11, 2019

Outstanding! Ruben and Lexus of Melbourne have always gone out of their way to ensure that my experience was pleasurable. I’ve been a customer since 2001 and it’s More

by TTurlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl (mechanic)
Jul 12, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

July 08, 2019

Great, same as always Friendly and knowledgeable service from Elisa as usual. Very consistent and always greets with a smile. I would buy a car from her if she was in sal More

by Mwolford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Jul 10, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2019

Service was done quickly and the waiting area is set up nicely with beverages and snacks. All of my questions were answered and everyone was extremely friend More

by VannaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Jul 07, 2019 -

Lexus of Melbourne responded

Hi Vannas, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 04, 2019

Excellent service Ruben provided exelent assistance during my last service. The estimate was very accurate. He also provided recomendation for future upcomming service More

by Greg S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Lexus of Melbourne responded

Greg, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 04, 2019

Awesome Lexus service center Whenever I take my car in for service tell Lexus I know that everything will be fixed promptly and correctly and I will be returning to a safe car. Ru More

by peoplemove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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